Vascular Care Navigator
About The Position
Reno Orthopedic Center is seeking an enthusiastic and dedicated Vascular Care Navigator to create and coordinate a full surgical care pathway for specialty-care patients at its Main location, 555 N. Arlington Ave. The role serves as the central coordinator for surgical patients, guiding them through pre-, peri-, and post-operative care with clear education, timely instructions, and consistent support. The navigator coordinates procedures and surgeries, required imaging and diagnostics, medical clearances, and ultrasound surveillance workflows. The role tracks outstanding tests to prevent delays, coordinates dialysis-related needs for vascular access patients, and works with prior authorization and coding teams to secure approvals and streamline billing workflows. It involves regular communication with surgeons, APPs, operating-room staff, hospitals, dialysis units, and imaging partners. The navigator also assists with referral triage, documents interactions in the EMR, identifies workflow gaps, supports efficient clinic flow, monitors physician schedules, analyzes productivity and quality metrics, and helps develop new clinical programs and patient-care initiatives.
Requirements
- High school diploma or GED.
- One year of experience working in a medical office to gain understanding of medical terminology and workflows.
- Six months of experience working in a back-office position in a medical setting, such as medical assisting, nursing assisting, or casting.
- Six months of experience scheduling complex medical procedures, such as surgeries or MRI imaging.
Nice To Haves
- Knowledge of medical terminology specific to vascular surgery.
Responsibilities
- Serve as the primary point of contact for surgery patients in the assigned specialty, providing education, instructions, and support through pre-, peri-, and post-operative care.
- Coordinate procedures and surgeries for the assigned specialty, ensuring required imaging, testing, and medical clearances are completed.
- Schedule surgeries and procedures according to surgeon protocols and facility availability.
- Coordinate ultrasound surveillance workflows, including AAA surveillance tracking and follow-ups.
- Track outstanding diagnostics, including ultrasounds, CTAs, ABIs, and labs, and follow up to prevent delays in care.
- Coordinate dialysis-related needs for vascular access patients, including communication with dialysis centers and surgical planning, if assigned to the vascular specialty.
- Work with prior authorization and coding support staff to ensure timely approvals.
- Communicate with surgeons, APPs, OR staff, hospitals, dialysis units, imaging partners, and others to coordinate patient care.
- Analyze area productivity, quality of patient care, and adherence to safety regulations, and provide recommendations as needed.
- Support vascular physicians in planning, implementing, and coordinating new clinical programs and patient-care initiatives.
- Assist with referral triage, document interactions in the EMR, identify workflow gaps, maintain efficient clinic flow, monitor physician schedules, and analyze productivity and quality metrics.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Discounted orthopedic care at ROC
- Paid time off
- Holiday pay
- Extended sick leave
- 401(k) plan contributions with no match required
- EAP
- Disability insurance
- Life insurance
- Health and fitness program
- On-site coffee shop at the main location
- Continuing education funds or certification reimbursement, dependent on position
- Relocation assistance for eligible roles
- Productivity bonuses or incentive compensation for eligible roles
- Student loan repayment for eligible roles
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
