Vascular Care Navigator

Reno Orthopedic Center • Reno, NV

11d • Onsite

About The Position

Reno Orthopedic Center is seeking a Vascular Care Navigator to create and coordinate a full surgical care pathway for specialty care patients at its Main location at 555 N. Arlington Ave. The role serves as the central coordinator for surgical patients, guiding them through all phases of care and providing clear education, timely instructions, and consistent support. The navigator coordinates procedures, imaging, diagnostics, medical clearances, ultrasound surveillance, and dialysis-related needs for vascular access patients. The position collaborates with surgeons, advanced practice providers, operating room staff, hospitals, dialysis units, imaging partners, and authorization and coding teams. It also supports referral triage, clinic flow, documentation, quality and productivity analysis, and development of new clinical programs.

Reno Orthopedic Center is physician-owned and operates an integrated musculoskeletal health campus with on-site surgery, advanced imaging, therapy, urgent care, and specialty services. The organization emphasizes patient-first care, respect, compassion, employee growth, continuous learning, and collaboration. It has served Northern Nevada for over 60 years and continues to invest in facilities and technology.

Requirements

• High school diploma or GED.
• One year of experience working in a medical office to gain understanding of medical terminology and workflows.
• Six months of experience working in a back-office position in a medical setting, such as medical assisting, nursing assisting, or casting.
• Six months of experience scheduling complex medical procedures, such as surgeries or MRI imaging.

Nice To Haves

• Knowledge of medical terminology specific to vascular surgery.

Responsibilities

• Serve as the primary contact for surgery patients in the assigned specialty and provide education, instructions, and support throughout pre-, peri-, and post-operative care.
• Coordinate procedures and surgeries, ensuring required imaging, testing, and medical clearances are completed.
• Schedule surgeries and procedures according to surgeon protocols and facility availability.
• Coordinate ultrasound surveillance workflows, including AAA surveillance tracking and follow-ups.
• Track outstanding diagnostics, including ultrasounds, CTAs, ABIs, and labs, and follow up to prevent care delays.
• Coordinate dialysis-related needs for vascular access patients, including communication with dialysis centers and surgical planning, when assigned to the vascular specialty.
• Work with prior authorization and coding support staff to obtain timely approvals and streamline billing workflows.
• Communicate with surgeons, APPs, operating room staff, hospitals, dialysis units, and imaging partners to coordinate patient care.
• Assist with referral triage and document interactions in the EMR.
• Identify workflow gaps and help maintain efficient clinic flow.
• Monitor physician schedules and analyze productivity, quality of patient care, and adherence to safety regulations; provide recommendations as needed.
• Support vascular physicians in planning, implementing, and coordinating new clinical programs and patient care initiatives.
• Foster communication and collaboration across the organization.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Discounted orthopedic care at ROC
• Paid time off
• Holiday pay
• Extended sick leave
• 401(k) plan contributions with no match required
• Employee assistance program (EAP)
• Disability insurance
• Life insurance
• Health and fitness program
• Onsite coffee shop at the main location
• Continuing education funds or certification reimbursement, dependent on position
• Relocation assistance for eligible roles
• Productivity bonuses or incentive compensation for eligible roles
• Student loan repayment for eligible roles

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED