Van Driver

MCR • Grapevine, TX

95d • $15 - $15

About The Position

The Van Driver role at Residence Inn DFW Airport North/Grapevine follows MCR’s universal standards of cleanliness, friendliness, guest satisfaction, product quality, and teamwork. Team members are expected to welcome guests warmly, use guests’ names when possible, handle challenging guest situations with hospitality and urgency, know hotel features and amenities, support hotel events, use role-relevant technology, and answer incoming calls with friendly service. Team members help maintain clean, organized, and safe workspaces, may assist with guest rooms and public spaces as needed, complete operational checklists accurately and on time, provide accurate shift handover reports, and maintain a clean approved uniform and professional grooming.

The posting’s role-specific section describes Steward/Dishwasher duties rather than van-driving duties. These include cleaning and sorting dishes and kitchenware; loading, unloading, and maintaining the dish machine; completing prep work; taking trash to the dumpster; possibly bussing tables; and washing kitchen work areas and equipment. The position also requires a positive, guest-friendly attitude, willingness to learn, ability to follow instructions and meet deadlines, and availability for a flexible schedule that may include days, nights, holidays, and weekends. The job requires sustained standing and walking, repetitive hand and wrist movements, and lifting supplies and other items.

Requirements

• Experience in hospitality, service, a consumer-facing franchise, or a related field is preferred.
• Positive attitude and willingness to learn.
• Ability to follow instructions and assigned tasks and meet deadlines.
• Ability to provide friendly service to guests with a smile.
• Flexible availability for days, nights, holidays, and weekends based on hotel needs.
• Must arrive and clock in on time for each shift and clock out at the scheduled shift end unless directed otherwise; must not work while clocked out.
• Must clock in and out for breaks at the designated scheduled times.
• Must provide sufficient notice, as directed by a supervisor, when calling out for a scheduled shift.
• Ability to perform sustained standing and walking, repetitive wrist, hand, and finger movements, and lifting supplies and other items.

Nice To Haves

• Experience in hospitality, service, a consumer-facing franchise, or a related field.

Responsibilities

• Greet guests happily upon arrival and throughout their stay, using their names when possible.
• Contribute to guest satisfaction and respond to challenging guest situations with hospitality and urgency.
• Maintain knowledge of hotel features and amenities and support hotel groups and events.
• Answer incoming calls using the approved friendly greeting.
• Help keep front- and back-of-house areas clean, organized, and safe, including pitching in on guest rooms and public spaces as needed.
• Complete operational checklists accurately and at designated times, and provide accurate, timely shift handover reports.
• Prioritize, hand-wash, load, and unload dishes and kitchenware; allow dishes to dry, sort them, and put them away.
• Complete prep work and take garbage and trash to the dumpster area.
• Buss tables as needed.
• Wash work areas, refrigerators, cooking equipment, walls, and floors.
• Assemble, maintain, and break down the dish machine.
• Wear a clean, approved uniform and nametag and maintain grooming standards.
• Follow assigned tasks and instructions, meet deadlines, arrive and clock in on time, follow break clock-in/out procedures, and provide required notice when calling out.
• Perform other job-related duties or instructions as assigned.

Benefits

• Hotel discounts
• Weekly pay
• Paid time off
• Retirement options
• Referral bonuses
• Career advancement and upward mobility
• Health, dental, and vision insurance available after 30 days of employment for full-time team members

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed