About The Position

First Tennessee Human Resource Agency (FTHRA) is hiring a full-time NET Trans Van Driver in Kingsport to transport clients to appointments, shopping, and other destinations through the Regional Public Transportation program. The driver operates agency-provided vehicles, including wheelchair lift-equipped vans, and is responsible for safe, timely transportation and for helping clients board and exit, including clients with mobility impairments. Approximately 95% of the position’s time is spent operating a van. The van is parked in the employee’s driveway to eliminate the commute to work. Applicants must live in Kingsport. The position works 7:00 a.m. to 4:00 p.m., Monday through Friday, with no Sundays. The next hiring class starts November 30, 2026. Drivers must follow applicable agency, state, and federal requirements, attend required training, maintain accurate trip and vehicle records, and provide respectful and confidential service to clients. This is a safety-sensitive position involving pre-employment and random drug and alcohol testing.

Requirements

  • Must live in Kingsport.
  • Must possess at least a Class D driver’s license with Endorsement F.
  • Must pass a pre-hire drug and alcohol test and be subject to random testing as required by FTA/TDOT and other contracts.
  • Must pass a DOT physical.
  • Must submit a 10-year pre-hire DMV check and submit to an annual DMV report.
  • Must pass a pre-hire functional ability screening.
  • Must pass a pre-hire criminal background check.
  • Must be over 21 years of age.
  • Must attend driver training as required.
  • Must be able to perform frequent stepping, stooping, twisting, climbing, pushing, pulling, kneeling, and bending.

Nice To Haves

  • Prior experience in a public transportation system is preferred but not required.

Responsibilities

  • Transport clients to and from appointments, shopping, and other destinations using agency-provided vehicles.
  • Operate vans safely and in a timely manner, obey traffic laws and regulations, use defensive driving techniques, and ensure passenger safety.
  • Assist clients when entering and exiting the van, including clients with mobility impairments; follow procedures for transporting passengers in wheelchairs, scooters, or similar devices.
  • Follow central-office instructions and required FCC/TDOT radio and communication procedures; provide service in accordance with Title VI and agency policies.
  • Maintain complete and accurate daily schedules, mileage records, and time records, and submit paperwork and revenue promptly.
  • Conduct daily pre-trip van inspections, report vehicle problems to maintenance staff, and keep the van clean inside and out.
  • Maintain a clean, well-groomed appearance and behave professionally; treat clients with dignity and respect and maintain confidentiality of client information and records.
  • Transport clients from other routes and counties and assist other drivers when requested by the central office.
  • Collect general-public fares and follow proper money-handling procedures.
  • Follow agency rules, regulations, policies, procedures, and the agency handbook; perform other duties as assigned.
  • Maintain regular attendance and punctuality.

Benefits

  • Competitive salary
  • Health, dental, vision, disability, and life insurance
  • Health insurance at low cost per pay period
  • Paid time off, including 12 days of paid time off
  • 14 paid holidays
  • Tennessee state retirement pension plan (TCRS)
  • Flexible spending account
  • Paid training and continuing education benefits
  • Opportunity for advancement
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