Van Driver

Huntington Hotel Group•Cottonwood Heights, UT

About The Position

The Van Driver ensures guests’ arrival, departure, and other interactions are handled efficiently and courteously. The role transports customers to and from the airport terminal or other designated locations while following traffic regulations. It also supports hotel entrance operations by assisting with guest vehicles, luggage, directions, and requests, and by maintaining driveway traffic flow. The driver must comply with attendance rules, be regularly available to work, and perform other related duties as assigned.

Requirements

Ability to effectively deal with internal and external customers, including those requiring patience, tact, and diplomacy to defuse anger.
Ability to obtain information from luggage tags and claim checks and identify airline and customer pickup and drop-off points and street signs.
Ability to grasp, lift, carry, or otherwise move packages, boxes, and luggage.
Sufficient manual dexterity in one hand to load and unload luggage.
Ability to stand, walk, and/or sit while continuously performing essential job functions.
Ability to perform tasks requiring bending, stooping, kneeling, climbing stairs, and walking distances throughout the property.
Excellent driving record, as verified by a Motor Vehicle Report.
Ability to communicate in English.

Nice To Haves

Hotel experience preferred.

Responsibilities

Ensure arrival, departure, and other guest contact experiences are conducted efficiently and in a friendly manner.
Follow traffic regulations while transporting customers to and from the airport terminal or other designated site.
Park guest vehicles and retrieve valet-parked vehicles promptly and courteously, using claim tickets to ensure correct delivery.
Move between the door post and other hotel areas in response to customer needs.
Greet guests promptly and sincerely, and open car doors for arriving and departing hotel customers.
Respond promptly to customer inquiries about hotel features, services, and assistance.
Provide clear directions to hotel facilities and nearby attractions.
Maintain driveway traffic flow and keep the main entrance accessible, with adequate space for loading and unloading passengers and luggage.
Listen to and respond promptly to guest and associate inquiries and requests for assistance.
Lift and transfer luggage, packages, and boxes from vehicles and carts to the ground, baggage carts, conveyors, or other vehicles.
Clearly communicate the features and services of hotel facilities.
Comply with attendance rules and maintain regular availability for work.
Perform other job-related duties as assigned.