Van Driver

Aspen Transitional Rehab•Meridian, ID

About The Position

The Van Driver manages transportation services for facility residents, coordinating transportation to medical appointments, therapies, outings, and other destinations. The role ensures residents are transported safely and on time while complying with applicable regulations and facility policies. The Van Driver communicates arrangements to residents, families, and staff; maintains transportation and vehicle records; inspects vehicles; and responds to transportation inquiries and special needs. The position also manages transportation resources, monitors budgets, and collaborates with facility leadership on transportation needs and improvements. The work is performed in a medical setting and while operating a vehicle. The schedule is full-time, Monday through Friday, with eight-hour shifts and some weekend work. The position requires regular attendance and timeliness, as well as calmly handling criticism and high-stress situations.

Requirements

  • CPR certification; a current CPR card is preferred.
  • Previous experience in transportation coordination or a similar role, preferably in healthcare or senior living.
  • Knowledge of transportation regulations and safety standards, including those specific to healthcare facilities.
  • Excellent organizational and communication skills, with the ability to multitask and prioritize.
  • Strong customer service and interpersonal skills, with a compassionate, patient-centered approach.
  • Valid driver's license and a driving record that meets company policy requirements.
  • Ability to push wheelchairs and assist residents with mobility as needed.
  • Ability to sit, stand, bend, reach, talk, hear, stoop, kneel, crouch, stretch, and twist.
  • Manual dexterity and coordination to operate transportation vehicles and assist residents.
  • Visual and auditory acuity to navigate traffic safely and communicate with residents and staff.
  • Stamina to stand and walk for extended periods while working with and transporting patients.
  • Ability to maintain regular attendance and punctuality according to the department supervisor or manager's schedule.
  • Ability to accept criticism and deal calmly and effectively with high-stress situations.

Nice To Haves

  • Current CPR card.
  • Previous transportation coordination experience in a healthcare or senior living setting.

Responsibilities

  • Coordinate transportation for residents to medical appointments, therapies, and other off-site activities.
  • Develop and maintain schedules that account for resident needs, staff availability, and vehicle availability.
  • Communicate transportation arrangements clearly and promptly to residents, families, and staff.
  • Comply with state and federal regulations governing transportation services for healthcare facilities.
  • Maintain trip logs, mileage records, and vehicle maintenance records.
  • Inspect vehicles regularly for safety and promptly address maintenance issues.
  • Provide customer service to residents and families, addressing concerns and transportation-related needs.
  • Serve as a point of contact for transportation inquiries and requests.
  • Maintain confidentiality and respect resident privacy.
  • Manage vehicles, fuel, and other transportation supplies efficiently.
  • Develop and monitor transportation budgets and identify cost savings and efficiencies.
  • Collaborate with facility leadership to assess transportation needs and recommend improvements.
  • Perform other duties as requested by management.
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