Valet Full Time AM/PM-Wyndham Grand Orlando

AAA Parking•Orlando, FL

9d•$12 - $16•Onsite

About The Position

The Valet Attendant / Bellman provides assistance, services, and information to guests to ensure a pleasant, comfortable visit. The role combines valet parking responsibilities with guest-service support, including luggage handling, guest escorting, and property assistance. Duties may also extend beyond the listed functions to meet the needs of the organization. The position is at Wyndham Grand Orlando Resort Bonnet Creek in Orlando, Florida, and is full-time. The listed pay range is $12.00–$16.00 per hour.

Requirements

High school diploma or GED.
At least 12 months of valet-related experience or training.
Must be at least 18 years old.
Valid driver’s license and an MVR meeting company guidelines, if required.
Ability to read, analyze, and interpret documents such as safety rules and operating and procedural manuals.
Ability to operate standard and automatic transmissions, if required.
Effective verbal and nonverbal communication skills.
Ability to communicate valet information and policies clearly to colleagues and guests.
Must pass a pre-employment background check and drug test.
Ability to work for long periods in conditions not necessarily protected from weather and temperature changes, including hot, cold, wet, humid, or windy conditions.

Nice To Haves

Ability to speak effectively before customers or employees of the organization.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to act independently and make accurate decisions.

Responsibilities

Greet and welcome guests, offering professional valet service within 30 seconds.
Follow the guest-arrival procedure, including checking the vehicle for damage and writing a claim ticket.
Practice and adhere to AAA Basics: Attitude, Assistance, and Appearance.
Open doors and assist guests with luggage or other heavy items.
Direct traffic in the parking area as needed and assist guests entering and leaving the parking lot.
Answer questions about local attractions, hotel amenities, and available services.
Collect and secure guest keys to ensure their proper return.
Park guest vehicles in designated areas while following traffic laws.
Operate vehicles safely and responsibly according to company policy and state laws, including fastening seat belts and not texting while driving or wearing earbuds.
Organize and file paperwork related to guest vehicles and daily transactions.
Follow hotel policies and procedures.
Keep the office, parking lot, and driveway clean and free of debris and obstructions.
Substitute for other positions when necessary.
Assist guests with luggage and belongings.
Escort guests to rooms and explain amenities.
Deliver packages, messages, and requests.
Provide directions and local information.
Manage luggage storage and retrieval.
Assist with group arrivals and departures.