Ramp Supervisor Full Time AM/PM-Wyndham Grand Orlando

AAA Parking•Orlando, FL

9d•$13 - $16•Onsite

About The Position

The Ramp Supervisor assists with the daily operation of the location, ensuring valet services follow company policies and procedures. The supervisor acts as Manager-on-Duty when the Operations Manager is off. The role has no direct supervisory reports and may include other duties required to meet organizational needs.

Requirements

High school diploma or GED, and at least six months of related experience or training, or an equivalent combination of education and experience.
Ability to read, analyze, and interpret safety rules and operating and procedural manuals.
Ability to write reports and correspondence.
Ability to speak effectively with customers and employees.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to operate standard and automatic transmission vehicles, if required.
Ability to communicate valet information and policies in a way that hospital patients and guests can easily understand.
Ability to act independently and make accurate decisions.
Effective verbal and non-verbal communication skills.
Ability to work for long periods in conditions exposed to weather and temperature changes, including hot, cold, wet, humid, or windy conditions.
Ability to lift, push, and pull objects up to 50 pounds with reasonable accommodation, and perform a full range of motion including standing, bending, stooping, kneeling, reaching, twisting, lifting, pushing, pulling, climbing, balancing, and crouching.
Ability to stand continuously and perform job functions for a full shift.
Must pass a pre-employment background check and drug test.
Must be at least 18 years old and have a valid driver's license with an MVR meeting company guidelines, if required.

Responsibilities

Greet guests courteously and ensure customers receive timely service.
Assist customers in and out of their vehicles.
Drive, park, and retrieve customer vehicles safely and professionally.
Assist with training and coaching the valet team.
Ensure daily staffing needs are covered.
Maintain compliance with standard operating procedures and ensure the safety and security of vehicles and keys.
Manage driveway and traffic activity.
Complete shift-closing paperwork.
Implement a staging plan suited to current traffic conditions to maximize parking capacity.
Recognize vehicle makes and models and maintain general knowledge of vehicle operations.
Keep the work area, including the parking lot and driveway, clean and free of debris and obstructions.
Assist the Operations Manager in monitoring valet employee productivity and providing constructive feedback.
Act as Manager-on-Duty when the Operations Manager is off.