OHSU Marquam Hill Valet

SP Plus•Portland, OR
•Onsite

About The Position

SP+, a Metropolis company, is seeking a valet for its OHSU Marquam Hill operation in Portland, Oregon. The role focuses on safe vehicle handling and providing a seamless, compassionate experience to patients and visitors. The valet inspects and parks vehicles, explains rates, responds professionally to customer needs, and communicates concerns or safety issues to management. The position pays $19.00 per hour, with tips as applicable. The schedule is Monday through Friday, 12:00 PM to 8:30 PM. Employees may be asked to work special shifts, including second or third shifts and/or weekends.

Requirements

  • Previous customer service experience.
  • Valid state driver’s license with current address and an acceptable driving record; must pass an MVR check.
  • Ability to provide accurate information to customers and coworkers and respond professionally to customer problems or complaints.
  • Ability to read, write, add, and subtract U.S. currency, and comprehend instructions, short emails, and memos.
  • Ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working.
  • Proof of eligibility to work legally in the United States, with valid documentation provided if hired.
  • Ability to safely drive a vehicle with a manual transmission is preferred but not required.

Nice To Haves

  • Previous parking experience.
  • Ability to drive a manual-transmission vehicle.

Responsibilities

  • Provide compassionate, calm service to incoming patients and visitors.
  • Resolve client requests and concerns efficiently, identify solutions to problems, and communicate proactively with clients.
  • Inspect each vehicle before parking it and note findings.
  • Explain valet rates to customers.
  • Follow traffic laws and safe driving practices.
  • Report accidents, safety hazards, unusual occurrences, and policy violations to management.
  • Know major local streets, landmarks, and freeways to support customers’ transportation experience.
  • Arrive on time for scheduled shifts in a clean uniform and remain in uniform throughout the shift.
  • Assist management with additional duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending accounts
  • Long- and short-term disability insurance
  • Life insurance
  • Accident insurance
  • 401(k)
  • Paid time off
  • Tips in addition to the posted hourly rate
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