Valet & Transportation Supervisor - FT

THUNDER VALLEY CASINO • Lincoln, CA

3d • Onsite

About The Position

The Valet/Transportation Supervisor is responsible for overseeing the daily operations of the Valet and Transportation Departments. Duties include directly supervising hourly Team Members, scheduling, inventory, purchasing, record-keeping, and dispatching vehicles. Responsibilities must be performed in accordance with all Company standards, policies, and procedures.

Requirements

• High school diploma or equivalent required.
• Must have and maintain a valid driver’s license with a clean driving record.
• Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
• Must have strong leadership qualities are including excellent communication skills, the ability to motivate, and a positive attitude.
• Must be able to work well under pressure and have the ability to multitask.
• Must be at least 21 years of age.
• Must be able to obtain UAIC Tribal Gaming License.

Nice To Haves

• One (1) year of previous supervisory experience is preferred.
• Experience is valet or transportation operations is preferred.
• Must have a strong knowledge of/or the ability to learn applicable Department of Transportation regulations including DOT mandated drug and alcohol test requirements.

Responsibilities

• Practice, support, and promote Thunder Valley Casino Resort’s “ELITE” company-wide service mission and demonstrate AAA Four Diamond service standards at all times.
• Oversee daily operations of Valet and Transportation Departments.
• Directly oversee Valets, Valet Leads, Dispatchers, and VIP Drivers including supervising daily activity, scheduling, coaching and disciplinary action.
• Complete daily tasks including, but not limited to, monitoring inventory, payroll and timekeeping, purchasing, billing, and record keeping.
• Consistently look to improve the Valet and Transportation Departments by coaching Team Members and recognizing good behavior.
• Ensure that all company vehicles are maintained to a Four-Diamond standard.
• Respond to Guest inquiries regarding transportation and valet.
• Assist with Transportation dispatching as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED