Valet Supervisor

Legacy Parking • Miami, FL

9h • Onsite

About The Position

Assist in the day-to-day management of the Valet Operations of a location under the direction of the Manager adhering to the company policies and procedures, fostering good client relations and promoting a professional image.

Requirements

• High School degree required.
• One year related experience.
• Ability to read and comprehend verbal instructions and written correspondence.
• Ability to communicate effectively both verbally and through written correspondence.
• Ability to provide customer resolution in a professional and friendly manner.
• Have and maintain a valid driver’s license.
• Ability to safely drive a standard or automatic transmission vehicle.
• Ability to maintain a professional and friendly demeanor when working with other employees and the parking customer.

Nice To Haves

• Have thorough knowledge of the major streets, local landmarks and highway entrances in the geographical area around the facility.
• Ability to resolve customer issues, as applicable.
• Excellent customer service skills
• Ability to work a flexible schedule, to possibly include nights/weekends/holidays as required
• Maintain a safe driving record free of violations or accidents.
• Ability to maintain a professional and friendly demeanor when working with other employees and the parking customer.

Responsibilities

• Assist with the management and development of a team of employees to accomplish goals and initiatives
• Assist with managing, planning, scheduling, training and directing the activities of the frontline staff
• Make sure front-line employees are delivering the company’s standards of service with each parker transaction and doing it safely
• Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to Management.
• Ensure compliance with loss prevention, claims reporting, quality assurance and company’s policies and procedures.
• Implementation and completion of other projects, programs and initiatives that may be assigned by management

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED