133 - Hospitality Valet Team - Riverview Medical Center - Full Time

Onsight Healthcare•Red Bank, NJ

3d•Onsite

About The Position

Onsight Healthcare is hiring a full-time Valet Team Member to support Riverview Medical Center in Red Bank, New Jersey. The Hospitality and Valet Team helps shape patients’ and guests’ first and last impressions by providing welcoming, compassionate service to patients, visitors, and hospital staff. The role primarily involves parking and retrieving vehicles safely and efficiently, with additional assistance such as helping people with mobility challenges, providing wheelchair and escort services, and offering directions around the hospital. Team members work five 8-hour shifts per week. Days and shifts may vary according to business needs and availability; the schedule typically runs Monday through Friday, 10:00 a.m. to 6:00 p.m. The position requires working outdoors throughout the shift and involves extended standing and walking, as well as pushing and pulling belongings and lifting up to 50 pounds. Employees may be exposed to severe heat, cold, rain, sleet, snow, and other inclement weather. Compensation is $15.92 per hour plus tips. Full-time employees may access insurance options after 60 days of employment. Uniforms are provided, and benefits include accrued paid time off, medical, dental, and vision insurance, short- and long-term disability insurance, and life and accidental insurance. A DailyPay app is available, fees may apply. The company also offers advancement opportunities and annual performance-based pay raises.

Requirements

Must be at least 18 years old.
Must be eligible to work for any U.S. employer.
High school diploma or GED required.
At least 2 years of strong in-person customer service experience required.
Must be comfortable working outdoors for the entire shift, including in inclement weather.
Must have a valid, active, in-state regular driver's license; permits and probationary licenses are not accepted.
Must have maintained a clean driving record for the past 5 years as an active driver.
Must demonstrate professionalism, integrity, compassion, and the ability to support a team.
Must be able to work independently and as part of a team.
Must be able to operate apps and technology on a tablet and learn new software.
Must be able to work with urgency in a fast-paced environment, prioritize multiple tasks, and pay attention to surroundings and details.
Must be able to stand for hours at a time and walk, push, and pull items while working outdoors.
Must be able to safely lift up to 50 pounds.
Must provide a high level of customer service in a physically demanding work environment.

Nice To Haves

Bilingual ability is a plus.

Responsibilities

Greet patients, visitors, and staff warmly and compassionately.
Provide valet service by parking and retrieving vehicles promptly and efficiently while protecting the safety and security of people and vehicles.
Assist patients and visitors with parking equipment, payment kiosks, and wayfinding in the parking garage as needed.
Support patients with mobility challenges by providing wheelchair and escort services as needed.
Use apps and technology daily to support operational efficiency and logistics.
Maintain records, including photographs of vehicles and their condition, as needed.
Manage parking logistics in accordance with site requirements and traffic laws.
Provide directions and helpful information about hospital facilities.
Build professional relationships with hospital staff, patients, guests, and team members.
Work with the team to meet metrics that strengthen the client relationship with Onsight Healthcare.
Maintain a clean and professional work environment.
Perform other assigned duties.