133 - Hospitality Valet Team - Riverview Medical Center - Full Time
About The Position
Onsight Healthcare is hiring a full-time Hospitality Valet Team Member to support Riverview Medical Center in Red Bank, New Jersey. The role helps shape patients’ and guests’ first and last impressions by providing compassionate, professional service to patients, visitors, and hospital staff. The primary duties involve parking and retrieving vehicles safely and efficiently, with additional assistance such as helping people with mobility challenges, providing wheelchair and escort services, and offering directions around the hospital. Employees work five eight-hour shifts per week. Days and shifts may vary based on business needs and availability; typical hours are Monday through Friday, 10:00 a.m. to 6:00 p.m. The position involves working outdoors for the full shift in conditions that may include severe heat, cold, rain, sleet, snow, and other inclement weather. It also involves prolonged standing and walking, and pushing or pulling belongings and luggage. The stated base pay is $15.92 per hour plus tips.
Requirements
- Be at least 18 years old.
- Be eligible to work for any U.S. employer.
- Have a high school diploma or GED.
- Have at least two years of strong in-person customer service experience.
- Be comfortable working outdoors for the entire shift, including exposure to inclement weather.
- Possess a valid, active, in-state regular driver's license; permits and probationary licenses are not accepted.
- Have maintained a clean driving record for the past five years as an active driver.
- Demonstrate professionalism, integrity, compassion, and the ability to support the team.
- Work effectively independently and as part of a team.
- Be able to operate apps and technology on a tablet and learn new software.
- Move with urgency in a fast-paced environment while prioritizing tasks and attending to surroundings and details.
- Be able to stand for hours at a time outdoors.
- Be physically able to lift up to 50 pounds safely.
- Provide high-level customer service in a physically demanding work environment.
- Be able to walk, stand, push, and pull items while maintaining empathy and professionalism.
Nice To Haves
- Bilingual ability is a plus but is not required.
Responsibilities
- Greet patients, visitors, and staff warmly and compassionately.
- Park and retrieve vehicles promptly and efficiently while safeguarding people and vehicles.
- Assist patients and visitors with parking equipment, payment kiosks, and wayfinding in the parking garage as needed.
- Work with the team to meet service metrics and support the client relationship.
- Use apps and technology to support daily operations and logistics.
- Assist people with mobility challenges, including wheelchair and escort services as needed.
- Maintain vehicle photos, condition details, and other records as needed.
- Manage parking logistics, follow site requirements, and obey traffic laws.
- Provide directions and helpful information about hospital facilities.
- Build professional relationships with hospital staff, patients, guests, and team members.
- Maintain a clean and professional work environment.
- Walk, stand, and push or pull luggage and belongings in and out of vehicles while providing customer service.
- Perform other duties as assigned.
Benefits
- Uniforms provided
- Accrued paid time off (PTO)
- Medical insurance
- Dental insurance
- Vision insurance
- Short- and long-term disability insurance
- Life and accidental insurance
- DailyPay app availability (fees may apply)
- Annual performance-based pay raises
- Advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
