190 - Hospitality Valet Team - McLeod Regional MC - Full Time

Onsight Healthcare•Florence, SC

6d•Onsite

About The Position

Onsight Healthcare is hiring a full-time Hospitality Valet Team Member to support McLeod Regional Medical Center in Florence, South Carolina. The position pays $16.00 per hour plus tips and follows a Monday–Friday schedule, with weekends off. The team helps shape patients’ and guests’ first and last impressions by delivering compassionate, professional service and assisting patients, visitors, and hospital staff. Valet operating hours are Monday–Friday, 6:00 a.m.–6:00 p.m.; available shifts are 6:00 a.m.–1:00 p.m., 8:00 a.m.–3:00 p.m., and 1:00 p.m.–6:00 p.m. Days and shifts may vary based on business needs and availability. The role primarily involves parking and retrieving vehicles promptly and safely. Team members may also help people with mobility challenges, provide wheelchair and escort services, assist with parking equipment and payment kiosks, offer directions, and help load or unload belongings. The position requires continuous outdoor work, including exposure to severe heat, cold, rain, sleet, snow, and other inclement weather. Physical duties include standing and walking for extended periods and pushing, pulling, and lifting items. Employees use apps and technology, including a tablet, to support daily operations and logistics. Compensation is $16.00 per hour plus tips. DailyPay is available, although fees may apply. Full-time employees can access insurance options after 60 days of employment. Uniforms are provided, and the employer lists accrued paid time off, medical, dental, and vision insurance, short- and long-term disability insurance, and life and accidental insurance. Annual performance-based pay raises and advancement opportunities are also offered.

Requirements

Be at least 18 years old.
Be eligible to work for any U.S. employer.
Have a high school diploma or GED.
Have at least two years of strong in-person customer service experience.
Be comfortable working outdoors for the entire shift in varying weather conditions.
Hold a valid, active, in-state regular driver's license; permits and probationary licenses are not accepted.
Have maintained a clean driving record for the past five years as an active driver.
Work professionally and with integrity and compassion, supporting the team and representing Onsight Healthcare throughout the facility.
Work effectively both independently and as part of a team.
Be able to operate apps and technology on a tablet and learn new software used for daily tasks.
Move with urgency and prioritize multiple tasks in a fast-paced environment while attending to surroundings and details.
Be able to stand for hours at a time and walk, push, and pull items.
Be physically able to lift up to 50 pounds safely.
Provide a high level of customer service in a physically demanding work environment.

Nice To Haves

Bilingual ability is a plus but is not required.

Responsibilities

Greet patients, visitors, and staff warmly and show compassion and empathy.
Park and retrieve vehicles promptly and efficiently while protecting the safety and security of people and vehicles.
Assist patients and visitors with parking equipment, payment kiosks, and wayfinding as needed.
Provide wheelchair and escort services and assist people with mobility challenges as needed.
Use apps and technology to support operational efficiency and logistics.
Maintain vehicle records, including photographs of vehicles and their condition, as needed.
Manage parking logistics according to site requirements and obey traffic laws.
Provide directions and helpful information about hospital facilities.
Build professional relationships with hospital staff, patients, guests, and team members.
Work collaboratively to meet service metrics and strengthen the client relationship with Onsight Healthcare.
Maintain a clean and professional work environment.
Perform other duties as assigned.