190 - Hospitality Valet Team - McLeod Regional MC - Full Time

Onsight Healthcare•Florence, SC
•$16 - $16•Onsite

About The Position

Onsight Healthcare is hiring a full-time Hospitality Valet Team Member at McLeod Regional Medical Center in Florence, South Carolina. The team helps shape patients’ and guests’ first and last impressions of the hospital by providing warm, compassionate service to patients, visitors, and staff. The position primarily involves parking and retrieving vehicles, while supporting safety, security, and efficient parking operations. Team members may also help people with mobility challenges, provide wheelchair and escort services, assist with parking equipment and payment kiosks, and offer directions around the facility. This position works a set Monday–Friday schedule, with shifts varying according to business needs and availability. Operating hours are 6:00 a.m.–6:00 p.m.; available shifts are 6:00 a.m.–1:00 p.m., 8:00 a.m.–3:00 p.m., and 1:00 p.m.–6:00 p.m. The role is outdoors for the entire shift and involves prolonged standing and walking, as well as pushing and pulling belongings and lifting up to 50 pounds. Employees may be exposed to severe heat, cold, rain, sleet, snow, and other inclement weather. Compensation is $16.00 per hour plus tips. DailyPay is available, fees may apply. Full-time employees may access insurance options after 60 days of employment. Uniforms are provided, and the position offers accrued paid time off, insurance coverage, performance-based pay raises, and advancement opportunities.

Requirements

  • Be at least 18 years old.
  • Be eligible to work for any U.S. employer.
  • Have a high school diploma or GED.
  • Have at least 2 years of strong in-person customer service experience.
  • Be comfortable working outdoors for the entire shift.
  • Have a valid, active in-state regular driver's license; permits and probationary licenses are not accepted.
  • Have maintained a clean driving record for the past 5 years as an active driver.
  • Demonstrate professionalism, integrity, compassion, and the ability to represent Onsight Healthcare appropriately.
  • Work effectively both independently and as part of a team.
  • Be able to operate apps and technology on a tablet and learn new software.
  • Move with urgency in a fast-paced environment while prioritizing multiple tasks and attending to surroundings and details.
  • Be able to stand for hours at a time in an outdoor environment.
  • Be physically able to safely lift up to 50 pounds.
  • Provide a high level of customer service in a physically demanding work environment.
  • Be able to walk, stand, push, and pull items while maintaining empathy and professionalism.

Nice To Haves

  • Bilingual ability.

Responsibilities

  • Greet patients, visitors, and staff warmly and provide compassionate, empathetic service.
  • Park and retrieve vehicles promptly and efficiently while ensuring the safety and security of people and vehicles.
  • Assist patients and visitors in the parking garage with parking equipment, payment kiosks, or wayfinding as needed.
  • Support teammates and work toward service metrics that strengthen the client relationship.
  • Use apps and technology to support operational efficiency and logistics.
  • Assist people with mobility challenges, including providing wheelchair and escort services as needed.
  • Maintain vehicle records, including photos and condition details, as required.
  • Manage parking logistics, follow site requirements, and abide by traffic laws.
  • Provide accurate directions and helpful information about hospital facilities.
  • Build professional relationships with hospital staff, patients, guests, and team members.
  • Maintain a clean and professional work environment.
  • Walk, stand, push, and pull belongings in and out of vehicles while providing customer service.
  • Perform other duties as assigned.

Benefits

  • Uniforms provided.
  • Accrued paid time off (PTO).
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Short- and long-term disability insurance.
  • Life and accidental insurance.
  • Annual performance-based pay raises.
  • Advancement opportunities.
  • DailyPay app access (fees may apply).
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