Valet Staff - Winter 2026/27

POWDR•Bend, OR

1d•Onsite

About The Position

As a valet staff member of the rental department, you will be responsible for providing exceptional guest service and following the complete organization of our valet/overnight storage system for guests. You will need to manage lines, ensure the correct gear is being handed out, and enjoy creating an awesome experience for both valet guests and rental guests. During downtime, you may be asked to assist in rentals with boot fitting as needed. Starting late morning every day, you will need to ensure all guests are being assisted with proper storage of their equipment. If a valet guest gets a tune or a wax, you will need to help ensure this gear gets put back in the correct valet slots. Accurate, speedy, and friendly service is a must for the entirety of your shift each day. This is an inside and outside job, and you may be asked to assist with shoveling on occasion, assist with moving ski racks outside, and stand for up to 8 hours per shift. Mt. Bachelor Rental Shop is the largest in Central Oregon. The team works together in a very fast-paced atmosphere. Our staff is required to be knowledgeable and professional. Our staff must be passionate about the sport and willing to use their knowledge to assist our guests in selecting the products (rentals, lessons, lift tickets) that best fit their needs.

Requirements

Minimum 1 year in customer service, retail, hospitality, or related customer service experience.
Must pass certification test with binding manufacturers.
Some mechanical problem-solving skills.
Ability to push 50 lbs of force at a height of 42”.
Willing to stand outside in all weather conditions while running Corral.
High School or Equivalent Required.
Minimum Age Requirement: 18+
Ability to shovel snow and walk on steep and uneven surfaces.

Nice To Haves

Passionate about the sport and willing to use their knowledge to assist guests in selecting products.

Responsibilities

Provide exceptional guest service.
Manage the organization of the valet/overnight storage system for guests.
Manage lines and ensure correct gear is handed out.
Assist in rentals with boot fitting as needed.
Ensure all guests are assisted with proper storage of their equipment.
Help ensure gear gets put back in the correct valet slots after tunes or waxes.
Provide accurate, speedy, and friendly service throughout the shift.
Assist with shoveling on occasion.
Assist with moving ski racks outside.
Stand for up to 8 hours per shift.
Have competent product knowledge of valet services, overnight storage services, and rental products.
Understand all procedures for the point-of-sale system.
Practice safe operating procedures while using all equipment, tools, and machines.
Help guests accurately and in a timely manner with every guest-facing transaction.
Properly check gear back in correctly and hand guests any claim tickets necessary.
Keep work area clean and organized.
Self-manage and support co-workers with teamwork on daily projects.
Assist other stations in the rental shop such as boot fitting and DIN set-up.
Assist in snow removal (shoveling) of Rental shop’s designated areas.
Assist in day/overnight storage of ski equipment/ and or weekend and holiday outside ski check attending.
Assist in moving ski racks onto the snow in the morning and replacing them at the end of the day.
Assist in housekeeping of work areas – clean and vacuum as needed.

Benefits

Free employee season pass
Free or discounted dependent(s) season pass
Free and discounted friends & family day passes
Free transportation to & from Bend, Sunriver, and La Pine
Discounts across the resort (food & beverage, retail, rentals, lessons & more)
Winter season employee housing program
Summer season camping program
401k with up to 5% company match & immediate vesting
Discounted daycare onsite at Mt. Bachelor
Local & national discounts (YETI, Burton, Dell, Subaru, Nokian, Sunriver Golf, Mammut, & more)
Free reciprocal access for employees to other POWDR resorts
50% day passes at IKON pass resorts