Rental Staff - Winter 2026/27

POWDR • Bend, OR

1d • Onsite

About The Position

Rental Staff members help create an exceptional guest experience at Mt. Bachelor by providing friendly, knowledgeable service and accurately fitting guests with ski or snowboard boots and rental equipment. The role requires attention to detail, a basic understanding of ski and snowboard equipment, and a commitment to safe, correct equipment setups. Staff educate guests about mountain services, including Ski & Ride School lessons, and recommend lifts and terrain appropriate to each guest’s ability level.

The Mt. Bachelor Rental Shop is the largest in Central Oregon and operates in a fast-paced team environment. Staff are expected to be knowledgeable, professional, passionate about the sport, and able to help guests select rentals, lessons, and lift tickets that suit their needs. The work is primarily indoors, with occasional outdoor duties. Employees must remain guest-facing, wear the required uniform and name tag, stand for up to eight hours per shift, and be available to work at any rental location across the resort as operational needs require.

Requirements

• High school diploma or equivalent.
• At least one year of customer service, retail, hospitality, or related customer service experience.
• Pass a certification test with binding manufacturers.
• Some mechanical problem-solving skills.
• Ability to push 50 pounds of force at a height of 42 inches.
• Ability to shovel snow and walk on steep and uneven surfaces.
• Minimum age of 18.

Responsibilities

• Provide friendly, knowledgeable, and professional service to create an exceptional guest experience.
• Fit guests with ski and snowboard boots and rental equipment, ensuring setups are safe and correct.
• Maintain a basic understanding of ski and snowboard equipment and demonstrate attention to detail and concern for guest safety.
• Educate guests about mountain services, including Ski & Ride School lessons, and recommend suitable lifts and terrain based on ability level.
• Work primarily indoors and perform occasional outdoor duties, including snow removal and moving ski racks.
• Wear the required uniform and name tag and remain guest-facing throughout each shift.
• Stand for up to eight hours per shift.
• Work at any rental location across the resort as operational needs require.
• Assist other rental-shop stations.
• Shovel snow in designated rental-shop areas and move ski racks onto the snow in the morning and back at the end of the day.
• Clean and vacuum work areas as needed.
• Perform other duties as assigned.

Benefits

• Free employee season pass and free or discounted dependent season passes.
• Free and discounted friends and family day passes.
• Free transportation to and from Bend, Sunriver, and La Pine.
• Resort discounts on food and beverage, retail, rentals, lessons, and more.
• Winter-season employee housing program and summer-season camping program.
• 401(k) with up to 5% company match and immediate vesting.
• Discounted onsite daycare at Mt. Bachelor.
• Local and national discounts, including YETI, Burton, Dell, Subaru, Nokian, Sunriver Golf, and Mammut.
• Free reciprocal access for employees to other POWDR resorts and 50% day passes at IKON Pass resorts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED