Valet Staff - Winter 2026/27

POWDR•Bend, OR

22h•Onsite

About The Position

As a valet staff member of the rental department, you will be responsible for providing exceptional guest service and following the complete organization of our valet/overnight storage system for guests. You will need to manage lines, ensure the correct gear is being handed out, and enjoy creating an awesome experience for both valet guests and rental guests. During downtime, you may be asked to assist in rentals with boot fitting as needed. Starting late morning every day, you will need to ensure all guests are being assisted with proper storage of their equipment. If a valet guest gets a tune or a wax, you will need to help ensure this gear gets put back in the correct valet slots. Accurate, speedy, and friendly service is a must for the entirety of your shift each day. This is an inside and outside job, and you may be asked to assist with shoveling on occasion, assist with moving ski racks outside, and stand for up to 8 hours per shift.

Requirements

Minimum 1 year in customer service, retail, hospitality, or related customer service experience.
High School or Equivalent Required.
Must pass certification test with binding manufacturers.
Some mechanical problem-solving skills.
The ability to push 50 lbs of force at a height of 42”.
Willing to stand outside in all weather conditions while running Corral.
Ability to shovel snow and walk on steep and uneven surfaces.
Minimum Age Requirement: 18+

Nice To Haves

Passionate about sharing mountain culture.
Positive attitude.
Problem solvers.
Care about winning as a team.
Passionate about the sport and willing to use their knowledge to assist guests.

Responsibilities

Provide exceptional guest service and manage the valet/overnight storage system.
Manage lines and ensure correct gear is handed out.
Assist valet and rental guests in creating an awesome experience.
Assist in rentals with boot fitting as needed during downtime.
Ensure all guests are assisted with proper storage of their equipment.
Ensure gear that gets a tune or wax is put back in the correct valet slots.
Provide accurate, speedy, and friendly service throughout the shift.
Assist with shoveling and moving ski racks outside as needed.
Stand for up to 8 hours per shift.
Have competent product knowledge of valet services, overnight storage services, and rental products.
Understand all procedures for the point-of-sale system.
Practice safe operating procedures while using all equipment, tools, and machines.
Help guests accurately and in a timely manner with every guest-facing transaction.
Properly check gear back in correctly and hand guests any claim tickets necessary.
Obtain excellent knowledge of the mountain, including lodges, lifts, terrain, and operating schedules.
Keep work area clean and organized.
Self-manage and support co-workers with teamwork on daily projects.
Assist other stations in the rental shop such as boot fitting and DIN set-up.
Assist in snow removal (shoveling) of Rental shop’s designated areas.
Assist in day/overnight storage of ski equipment/ and or weekend and holiday outside ski check attending.
Assist in moving ski racks onto the snow in the morning and replacing them at the end of the day.
Assist in housekeeping of work areas – clean and vacuum as needed.
Assist with other duties as assigned.

Benefits

Free employee season pass
Free or discounted dependent(s) season pass
Free and discounted friends & family day passes
Free transportation to & from Bend, Sunriver, and La Pine
Discounts across the resort (food & beverage, retail, rentals, lessons & more)
Winter season employee housing program
Summer season camping program
401k with up to 5% company match & immediate vesting
Discounted daycare onsite at Mt. Bachelor
Local & national discounts (YETI, Burton, Dell, Subaru, Nokian, Sunriver Golf, Mammut, & more)
Free reciprocal access to other POWDR resorts
50% day passes at IKON pass resorts