Valet Parking Attendant - Asheville, NC

Parking Management • Asheville, NC

1d • Onsite

About The Position

Parking Management Company is hiring a Valet Parking Attendant in Asheville, North Carolina. The role provides welcoming, attentive service to hotel guests and other visitors while safely parking and retrieving vehicles, handling vehicle keys, and supporting luggage and bell services as needed. Attendants use technology and point-of-sale systems to track vehicles, document existing damage and parking locations, and follow company procedures for traffic safety and vehicle handling. They also keep the valet area clean and safe and communicate with guests, teammates, and hotel staff to provide a seamless guest experience.

This is a non-exempt position offered full-time and part-time, with AM, PM, overnight, weekday, weekend, and holiday shifts. Base pay is up to $6.00 per hour plus tips, depending on the assigned location. Employment is contingent on successful completion of a background check after a conditional offer. Benefits are available after the applicable 11-month measurement period and subject to PMC eligibility requirements and plan terms.

Requirements

• Valid driver's license and an acceptable driving record based on PMC's established driving standards.
• Ability to safely operate and park a variety of vehicles.
• Strong customer service and communication skills.
• Professional, courteous, and positive demeanor.
• Dependable, punctual, and accountable work habits.
• Ability to work effectively in a fast-paced environment and adapt to changing priorities.
• Strong verbal communication, interpersonal, and guest-relations skills.
• Attention to detail, time management, organization, and ability to multitask and prioritize.
• Teamwork, collaboration, problem-solving, and conflict-resolution skills.
• Safety awareness, sound judgment, adaptability, and ability to maintain composure and professionalism under pressure.
• Ability to stand and walk for extended periods, run as needed, work outdoors in varying weather conditions, and safely enter and exit vehicles.
• May need to bend, reach, stoop, kneel, climb stairs, and lift and carry up to 50 pounds when assisting guests with luggage.
• Sufficient vision, hearing, balance, and coordination to safely perform essential job functions.

Nice To Haves

• Previous customer service, hospitality, valet, or parking experience.
• High school diploma or GED.

Responsibilities

• Welcome guests and provide friendly, professional, and attentive service.
• Safely operate, park, and retrieve guests' vehicles.
• Use technology and point-of-sale systems to accurately log and track vehicles.
• Assist guests with bell services and luggage storage as needed.
• Follow traffic safety, vehicle handling, key security, and company procedures.
• Inspect vehicles and accurately document existing damage and parking locations.
• Safeguard guest vehicles, keys, and property while in PMC's care.
• Answer guest questions, address concerns, and provide solutions professionally.
• Maintain a clean, organized, and safe valet area.
• Communicate effectively with teammates, hotel staff, and guests to ensure a seamless guest experience.

Benefits

• Opportunity to earn tips through a digital tipping experience.
• Access to a portion of earned wages before payday through Daily Pay.
• Training and development opportunities at every level, with opportunities for promotion from within.
• Benefits available after the applicable 11-month measurement period, subject to eligibility requirements and plan terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed