Valet Parking Attendant

Four Seasons • Los Angeles, CA

24d • Onsite

About The Position

The Valet Parking Attendant welcomes guests arriving by private car and assists them as they exit their vehicles. When Door Staff is unavailable, the attendant issues valet parking tickets. They drive guest vehicles to the hotel or a local garage while following traffic regulations and speed limits, driving cautiously, yielding to pedestrians, and noting any existing vehicle damage and the vehicle’s parking location on the claim ticket. Keys and tickets are deposited with the Valet Cashier.

When not parking or retrieving cars, the attendant opens hotel doors and verbally welcomes guests. They provide directions, recommendations, and information about Los Angeles and its attractions, hail taxis as needed, and handle guest interactions with hospitality and professionalism. They accommodate special requests whenever possible, resolve complaints, and help with inquiries about hotel services, hours, personnel, and in-house events.

Requirements

• Valid California driver's license and good driving record.
• Ability to drive both manual and automatic vehicles.
• At least one year of experience as a Valet Parking Attendant in a luxury hospitality setting.

Responsibilities

• Greet guests arriving by private car and assist them as they exit their vehicles.
• Issue valet parking tickets when Door Staff is unavailable.
• Drive guest vehicles to the hotel or a local garage, following traffic regulations and speed limits and taking care not to damage vehicles.
• Yield to pedestrians.
• Assess and document vehicle damage and the vehicle’s parking location on the claim ticket.
• Deposit vehicle keys and tickets with the Valet Cashier.
• Open hotel doors and verbally welcome guests when not parking or retrieving cars.
• Provide directions, recommendations, and information about the city and its attractions.
• Hail taxis as needed.
• Handle guest interactions professionally and hospitably, accommodate special requests when possible, resolve complaints, and answer inquiries about hotel services, hours, personnel, and in-house events.

Benefits

• Medical, dental, and vision coverage
• 401(k) retirement savings plan
• Employee Assistance Program
• Investment in employee wellbeing
• Life insurance
• Free on-site parking
• Training program
• Tuition reimbursement
• Training and development opportunities
• Employee discount for stays at Four Seasons properties worldwide
• Complimentary dry cleaning for employee uniforms
• Complimentary employee meals

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed