On-Call Valet/Parking Attendant
About The Position
We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast 🚀). With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be. But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting). The Valet's responsibilities include greeting guests, helping to unload luggage, parking cars carefully and returning vehicles quickly when guests are ready to leave. To be successful as a Valet you must have the stamina to stand for extended periods of time while remaining vibrant and friendly. A great Valet has excellent driving skills and good customer service skills.
Requirements
- Stamina to stand for extended periods of time while remaining vibrant and friendly.
- Excellent driving skills.
- Good customer service skills.
Responsibilities
- Open door for guests and visitors and assist them to enter or leave property.
- Monitor commercial and personal vehicle traffic such as guest vehicles, limousine, buses, and taxi cabs and give direction to them on property to ensure proper parking of vehicles so as to achieve efficient flow of traffic.
- Provide information and directions to guests concerning local area of interest and activities, services, property amenities, and hour of operation.
- Keep vehicles and vehicle keys secure and safe.
- Adhere to all company procedures and policies.
- Report all cases of injuries, unsafe work conditions, and accidents to the manager.
- Take and complete trainings and certifications in safety.
- Protect company assets and ensure proprietary information are kept confidential.
- Follow company standard procedure in welcoming and acknowledging all guests and visitors.
- Be expectant of guest needs and meet them promptly.
- Provide assistance to people with disability.
- Thank and show genuine appreciation to guests when necessary.
- Ensure cordial working relationships with other people.
- Work effectively and support team to achieve set goals.
Benefits
- Medical, Dental & Vision Insurance
- Health Savings Account (HSA) with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation & Sick Time
- Paid Parental Leave
- Company-Paid Life Insurance
- Company-Paid Short-Term & Long-Term Disability
- Hospital Indemnity, Critical Illness & Accident Insurance
- Educational Assistance
- Sonesta Hotel Discounts
- Additional Perks & Employee Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
