Valet Driver

SP Plus•Los Angeles, CA
•Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to provide checkout-free parking experiences. SP+ is the largest parking network in America, with more than 23,000 employees and over 4,000 locations across North America and Europe. The Valet Driver helps provide safe, efficient parking and a seamless customer experience by interacting professionally with clients, inspecting and parking vehicles, and following traffic laws and company policies. The role is based in Los Angeles, California.

Requirements

  • Valid state driver's license, current address, and acceptable driving record.
  • Proof of eligibility to work legally in the United States; valid documentation must be provided if hired.
  • Ability to provide accurate information to customers and coworkers and respond professionally to customer problems or complaints.
  • Ability to read, write, add, and subtract U.S. currency, and comprehend instructions, short emails, and memos.
  • Ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working.
  • Ability to stand and walk regularly and use hands to handle cash and equipment; occasional sitting, climbing, or balancing; occasional lifting or moving of up to 25 pounds.

Nice To Haves

  • Ability to safely drive a vehicle with a manual transmission (stick shift).
  • Availability to work special shifts if needed, including second or third shifts and/or weekends.

Responsibilities

  • Resolve client requests and concerns efficiently, find solutions to problems, and communicate proactively with clients.
  • Inspect each vehicle before parking it safely and note any findings.
  • Explain valet rates to customers.
  • Observe traffic laws and safe driving practices.
  • Report accidents, safety hazards, unusual occurrences, and policy violations to management.
  • Know the area's major streets, landmarks, and freeways to support a seamless transportation experience for customers.
  • Arrive on time for every scheduled shift in a clean uniform and remain in complete uniform throughout the shift.
  • Assist management with additional duties as assigned.

Benefits

  • Eligible employees may participate in medical, dental, and vision plans, flexible spending accounts, long- and short-term disability, life insurance, accident insurance, a 401(k), and paid time off.
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