OHSU Emergency Room Valet Driver

SP Plus•Portland, OR
•$19 - $19•Onsite

About The Position

SP+, a Metropolis company, is hiring a day-shift valet driver for the OHSU/DCH Emergency Room operation in Portland, Oregon. The role involves safely parking vehicles and providing a compassionate, calm, and professional experience for incoming patients and visitors. The schedule is Monday through Friday, 8:00 AM to 4:30 PM, at $19.00 per hour, with tips as applicable. The position requires a valid state driver’s license and an acceptable driving record. Prior customer service experience is required; parking experience is desired, and the ability to drive a manual-transmission vehicle is preferred but not required. Employees may be asked to work special shifts, including second or third shifts and weekends. The job requires frequent standing and walking, handling cash and equipment, and occasional sitting, climbing or balancing, and lifting or moving up to 25 pounds. Eligible employees may participate in benefit plans that include medical, dental, vision, flexible spending accounts, long- and short-term disability, life and accident insurance, a 401(k), and paid time off.

Requirements

  • Previous customer service experience.
  • Valid state driver’s license with current address and an acceptable driving record; a clean record must pass an MVR check.
  • Ability to safely drive a manual-transmission vehicle is preferred but not required.
  • Ability to provide accurate information to customers and coworkers and respond professionally to customer problems or complaints.
  • Ability to read, write, add and subtract US currency, and understand instructions, short emails, and memos.
  • Ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working.
  • Proof of eligibility to work legally in the United States, with valid documentation provided if hired.
  • Ability to stand and walk regularly, use hands to handle cash and equipment, occasionally sit and climb or balance, and occasionally lift or move up to 25 pounds.

Nice To Haves

  • Previous parking experience.
  • Ability to drive a manual-transmission vehicle.

Responsibilities

  • Resolve client requests and concerns efficiently, identify solutions to problems, and communicate proactively with clients.
  • Inspect each vehicle before parking it and note any findings.
  • Explain valet rates to customers.
  • Follow traffic laws and safe driving practices.
  • Report accidents, safety hazards, unusual occurrences, and policy violations to management.
  • Know major local streets, landmarks, and freeways to help customers with transportation.
  • Arrive on time for each scheduled shift in a clean uniform and remain in complete uniform throughout the shift.
  • Assist management with additional duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending accounts
  • Long-term and short-term disability insurance
  • Life insurance
  • Accident insurance
  • 401(k)
  • Paid time off
  • Tips in addition to the hourly rate, as applicable
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