OHSU Emergency Room Valet Driver

Metropolis Technologies•Portland, OR

14d•Onsite

About The Position

SP+, a Metropolis company, is hiring a valet driver for the OHSU/DCH Emergency Room operation in Portland, Oregon. The role is a day-shift position scheduled Monday through Friday, 8:00 AM to 4:30 PM, with an hourly rate of $19.00 plus tips as applicable. Valet drivers provide a safe, seamless experience for patients and visitors, demonstrating empathy and a calm demeanor. Candidates should be energetic, responsible, dependable self-starters who enjoy interacting with people. Previous customer service experience is required; previous parking experience is desired. Ability to drive a manual transmission is preferred but not required. Eligible employees may participate in benefits plans that include medical, dental and vision coverage, flexible spending accounts, long- and short-term disability, life and accident insurance, a 401(k), and paid time off. The role requires a valid state driver’s license and acceptable driving record, and proof of eligibility to work legally in the United States.

Requirements

Previous customer service experience.
Valid state driver’s license, current address, and acceptable driving record; a clean driving record is necessary to pass an MVR check.
Proof of eligibility to work legally in the United States, with valid documentation provided if hired.
Ability to provide accurate information to customers and coworkers and respond professionally to customer problems or complaints.
Ability to read, write, add, and subtract U.S. currency, and understand instructions, short emails, and memos.
Ability to follow written and verbal instructions and adapt calmly to changes, delays, and unexpected events.
Availability to work special shifts if needed, including second or third shifts and/or weekends.
Ability to stand and walk regularly and handle cash and equipment; occasional sitting, climbing or balancing, and lifting or moving up to 25 pounds.

Nice To Haves

Previous parking experience.
Ability to drive a vehicle with a manual transmission (stick shift).

Responsibilities

Resolve client requests and concerns efficiently, find solutions to problems, and communicate proactively with clients.
Inspect each vehicle before parking it and note any findings.
Explain valet rates to customers.
Follow traffic laws and safe driving practices.
Report accidents, safety hazards, unusual occurrences, and policy violations to management.
Know the area's major streets, landmarks, and freeways to help provide customers with a seamless transportation experience.
Arrive on time for every scheduled shift in a clean uniform, ready to work, and remain in complete uniform throughout the shift.
Assist management with additional duties as assigned.