OHSU Valet Driver

Metropolis Technologies•Portland, OR

1d•Onsite

About The Position

SP+, a Metropolis company, is hiring four full-time Valet Drivers for its OHSU operation in Portland, Oregon. The role pays $19.00 per hour, with tips as applicable. Two positions are available on each of these schedules: Monday through Friday, 5:30 AM–2:00 PM, or Monday through Friday, 11:30 AM–8:00 PM. Candidates should be energetic, responsible, dependable, and comfortable interacting with customers. Previous customer service experience is required; previous parking experience is desired. A clean driving record is necessary to pass an MVR check. The posting says manual-transmission driving is required for most positions and also lists it as a plus. Valet Drivers deliver a safe, seamless parking experience by inspecting vehicles, parking them safely, explaining rates, responding professionally to customer needs, and following traffic and workplace safety requirements. They must be punctual, wear a clean uniform throughout their shifts, and be prepared to assist management with additional duties. The position may require availability for special shifts, including second or third shifts and weekends. Eligible employees may participate in benefit plans that include medical, dental, vision, flexible spending accounts, long- and short-term disability, life and accident insurance, a 401(k), and paid time off. The role is eligible to earn tips in addition to the posted hourly rate.

Requirements

Previous customer service experience.
Valid state driver's license, current address, and an acceptable driving record; a clean driving record is needed to pass an MVR check.
Ability to safely drive a manual-transmission vehicle is required for most positions; the qualifications section also describes it as a plus.
Ability to provide accurate information to customers and coworkers and respond professionally to customer problems or complaints.
Ability to read, write, add, and subtract U.S. currency and comprehend instructions, short emails, and memos.
Ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working.
Proof of eligibility to work legally in the U.S., with valid documentation provided if hired.
Availability to work special shifts if needed, including second or third shifts and/or weekends.

Nice To Haves

Previous parking experience.

Responsibilities

Resolve client requests and concerns efficiently, identify solutions to problems, and communicate proactively with clients.
Inspect each vehicle before parking it and note all findings.
Explain valet rates to customers.
Observe traffic laws and safe driving practices.
Report accidents, safety hazards, unusual occurrences, and policy violations to management.
Know the area's major streets, landmarks, and freeways to support customers’ transportation experience.
Arrive on time for each scheduled shift, ready to work in a clean uniform, and remain in complete uniform throughout the shift.
Assist management with additional duties as assigned.