Valet Driver

Metropolis Technologies•Nashville, TN
•Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to provide checkout-free parking experiences. The company operates a large parking network across North America and Europe. The Valet Driver works with a customer-focused team to provide a safe, seamless parking and transportation experience, interact professionally with customers, and help resolve requests and concerns.

Requirements

  • Valid state driver's license, current address, and acceptable driving record.
  • Proof of eligibility to work legally in the United States; valid documentation must be provided if hired.
  • Ability to provide accurate information to customers and co-workers and respond professionally to customer problems or complaints.
  • Ability to read, write, add, and subtract U.S. currency, and comprehend instructions, short emails, and memos.
  • Ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working.
  • Ability to stand and walk regularly; use hands to handle cash and equipment; occasionally sit, climb, or balance; and occasionally lift or move up to 25 pounds.

Nice To Haves

  • Ability to safely drive a vehicle with a manual transmission (stick shift).
  • Availability to work special shifts if needed, including second or third shift and/or weekends.

Responsibilities

  • Resolve client requests and concerns efficiently, identify solutions to problems, and communicate proactively with clients.
  • Inspect each vehicle before parking it and note any findings.
  • Explain valet rates to customers.
  • Follow traffic laws and safe driving practices.
  • Report accidents, safety hazards, unusual occurrences, and policy violations to management.
  • Know the area's major streets, landmarks, and freeways to support customers’ transportation experience.
  • Arrive on time for each scheduled shift in a clean uniform and remain in uniform throughout the shift.
  • Assist management with additional duties as assigned.
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