Valet Driver - Houston Center

SP Plus•Houston, TX
•Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to enable checkout-free parking experiences. The company operates a parking network with over 23,000 employees at more than 4,000 locations across North America and Europe. The Valet Driver role provides customer-facing valet parking services, with a focus on safe vehicle handling and a seamless customer experience. The position is based at Houston Center in Houston, Texas, and lists a shift of 4:30 PM–12:00 AM. Pay is $12 per hour plus tips.

Requirements

  • Have a valid state driver’s license, a current address, and an acceptable driving record.
  • Provide proof of eligibility to work legally in the U.S. if hired.
  • Provide accurate information to customers and coworkers and respond professionally to customer problems or complaints.
  • Be able to read, write, add, and subtract U.S. currency, and comprehend instructions, short emails, and memos.
  • Be able to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working.
  • Meet the role’s physical demands, including regularly standing and walking; using hands to handle cash and equipment; occasionally sitting and climbing or balancing; and occasionally lifting or moving up to 25 pounds.

Nice To Haves

  • Ability to safely drive a vehicle with a manual transmission (stick shift).
  • Availability to work special shifts if needed, including second or third shift and/or weekends.

Responsibilities

  • Resolve client requests and concerns efficiently, find solutions to problems, and communicate proactively with clients.
  • Inspect each vehicle before parking it safely and note any findings.
  • Explain valet rates to customers.
  • Follow traffic laws and safe driving practices.
  • Report accidents, safety hazards, unusual occurrences, and policy violations to management.
  • Know the area's major streets, landmarks, and freeways to support customers’ transportation experience.
  • Arrive on time for each scheduled shift in a clean uniform and remain in uniform throughout the shift.
  • Assist management with additional duties as assigned.
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