Valet / Bellman The Aspen Mountain Residences

The Westin Riverfront Resort & Spa•Aspen, CO

90d•Onsite

About The Position

The Valet/Bellman is responsible for delivering outstanding guest service through the warm and efficient handling of guest arrivals and departures, valet vehicle services, luggage assistance, and support with owner storage needs. This role plays a vital part in the first and last impression of the property and supports a seamless and welcoming experience for all guests and residents.

Requirements

Valid driver’s license and clean driving record
Must be at least 21 years old

Nice To Haves

Previous guest service experience a plus, but not required

Responsibilities

Greet guest and owners warmly upon arrival and departure
Assist guest with loading/unloading luggage and delivering items to guests rooms
Provide valet parking services by safely driving and parking guest vehicles in designated areas
Retrieve guest vehicles promptly upon request
Maintain a clean and organized bell/valet area, including luggage carts and workstations
Offer directions, property information, and assistance with guest inquiries
Communicate effectively with the concierge, front desk, and other departments to coordinate guest needs
Maintain proper documentation for vehicle keys, claim tickets, and guest interactions
Ensure all guest requests are handled promptly and professionally
Report any damage to vehicles or guest property immediately to management
Retrieve and store owner items in designated secured storage areas as requested
Ensure owner storage is organized, clearly labeled, and inventoried accurately
Maintain storage logs and follow internal protocols for handling personal property