Valet / Bell Attendant - Legoland Hotel ( Part Time )

Reimagined Parking • Carlsbad, CA

3d

About The Position

The Valet/Bell Attendant at the Legoland Hotel ensures the safe and efficient parking of guest vehicles while delivering service that exceeds customer expectations. The role responds promptly to guest requests and provides caring interactions, working closely with team members, the Operations Manager, and/or Shift Supervisor to meet quality and safety standards and comply with state and local laws.

This is a seasonal summer, part-time position. Shifts vary and may include weekends. The role pays $16.90 per hour plus tips, with a possibility of conversion to a permanent role after the season depending on business needs.

Requirements

• At least 18 years of age.
• Valid driver’s license.
• Ability to operate manual transmission vehicles (stick shift).
• Excellent customer service and communication skills, including the ability to communicate verbally with guests.
• Acceptable driving record and motor vehicle report (MVR).
• Ability to learn quickly and use sound judgment in fast-paced environments.
• Ability to operate guest vehicles with normal eye-hand and hand-foot coordination.
• Ability to walk or run for extended periods, sometimes for the entire duration of a shift.

Nice To Haves

• Previous valet experience preferred.

Responsibilities

• Coordinate the valet process from start to finish, including retrieving keys and vehicles, loading vehicles, and issuing tickets or entering guest information electronically.
• Build rapport with guests, address inquiries, and provide directions when needed.
• Greet guests, open vehicle doors, and assist with unloading vehicles and loading luggage or personal items when necessary.
• Direct traffic, position barricades, and park guest vehicles in appropriate spaces while following safety and security procedures.
• Inspect vehicles for preexisting damage and accurately record vehicle make, model, location, and damage information using an electronic device or manual ticket.
• Retrieve vehicles promptly for waiting guests and operate guest vehicles safely.
• Report incidents and claims immediately to the Operations Manager or Shift Lead.
• Request and collect applicable service fees and assist with reconciling end-of-shift revenue against ticket distribution when necessary.
• Communicate professionally with guests, clients, and teammates.
• Arrange for towing service when necessary.

Benefits

• 401(k) plan with employer match and immediate vesting.
• Paid sick leave based on state laws and regulations.
• Employee Assistance Program providing behavioral health care for employees and family members.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed