Valet Attendant-(New Valley Hospital)

Towne Park • Paramus, NJ

5d • Onsite

About The Position

The Valet Attendant, referred to in the description as a Guest Service Associate, provides attentive, friendly, and efficient hospitality services. The role parks and retrieves guest vehicles safely and promptly, assists with luggage and bell services when needed, and helps guests with directions, transportation, reservations, facility information, and other requests. The attendant explains parking procedures and rates, maintains complete vehicle and ticket records, and collects parking revenue when required.

The position follows established practices and procedures, with duties performed under specific directions and checked frequently. Work is primarily outdoors for extended periods, potentially for the entire shift, and may involve exposure to extreme heat and cold. Travel of up to 5% may be required.

Requirements

• High school diploma or GED.
• Valid driver's license for the state where applying, or within a commutable distance of that state, as applicable.
• One month of related experience and/or training, or an equivalent combination of education and experience.
• Knowledge of principles and processes for providing customer and personal services.
• Ability to read and write standard English and understand simple instructions, short correspondence, and memos.
• Ability to write simple correspondence and present information effectively in one-on-one and small-group situations.
• Ability to perform basic arithmetic, including calculations involving American currency, and understand 24-hour and military time systems and rates applicable to elapsed time.
• Ability to perform the physical requirements of the role, including extended sitting or standing, walking, handling objects, climbing stairs, and lifting as described in the posting.

Nice To Haves

• Ability to operate a manual transmission.
• Ability to perform parallel parking.

Responsibilities

• Maintain a pleasant, friendly, and professional demeanor with guests, coworkers, and clients; greet guests promptly and use their last names during interactions.
• Welcome guests using the appropriate salutation, follow Towne Park phone etiquette, and remain in designated areas when not performing other tasks.
• Park and retrieve vehicles slowly and cautiously.
• Assist with bell services and luggage storage as needed, open vehicle and hotel doors for guests, and shuttle guests to approved locations.
• Assist guests with directions, taxis, reservations, and other inquiries; provide information about facility outlets, meeting rooms, amenities, and local attractions.
• Deliver messages, items, and guest amenities as requested.
• Explain parking rates and vehicle retrieval procedures to guests.
• Issue claim checks after receiving vehicle keys and collect claim checks before returning keys.
• Complete and maintain ticket information, including key tags, guest folios, vehicle locations, damage surveys, and claim-check receipts; record the vehicle location on each key tag after parking.
• Calculate and collect revenue for vehicles when needed.

Benefits

• Accident insurance, subject to eligibility requirements and plan terms.
• Critical illness insurance, subject to eligibility requirements and plan terms.
• Hospital indemnity insurance, subject to eligibility requirements and plan terms.
• Telemedicine benefits, subject to eligibility requirements and plan terms.
• 401(k) retirement savings plan, subject to eligibility requirements and plan terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED