Valet Attendant-(New Valley Hospital)

Towne Park • Paramus, NJ

6d

About The Position

The Valet Attendant, identified in the job description as a Guest Service Associate, provides attentive, friendly, and efficient hospitality services. The role involves parking and retrieving guest vehicles safely and promptly, assisting guests with luggage and bell services, and helping with directions, reservations, transportation, and questions about the facility and local attractions. The position pays $14.75 per hour plus tips and requires open availability. Travel of up to 5% may be required.

The position requires a high school diploma or GED, a valid driver’s license for the state of employment or a commutable distance from it, and one month of related experience or training, or an equivalent combination of education and experience. Work is primarily outdoors and may involve extended exposure to heat, cold, and changing weather conditions. The employee must meet the described physical demands, including extended periods of sitting or standing, walking or running, and lifting or exerting force to move objects.

Requirements

• High school diploma or GED.
• Valid driver’s license for the state of employment, or a commutable distance from that state, as applicable.
• One month of related experience and/or training, or an equivalent combination of education and experience.
• Knowledge of principles and processes for providing customer and personal services.
• Ability to read and write standard English, comprehend simple instructions and short correspondence, and write simple correspondence.
• Ability to present information effectively in one-on-one and small-group situations to guests, clients, and employees.
• Ability to perform basic arithmetic, including operations with three-digit numbers and American currency.
• Ability to understand 24-hour and military time systems and rates applicable to elapsed time.
• Ability to perform parallel parking.
• Ability to meet the physical demands of the role, including lifting or exerting up to 100 pounds occasionally, up to 50 pounds frequently, and up to 20 pounds constantly.

Nice To Haves

• Ability to operate a manual transmission is highly desirable.

Responsibilities

• Maintain a pleasant, friendly, and professional demeanor with guests, co-workers, and clients; greet guests promptly and use their last names.
• Welcome guests using the appropriate salutation and follow Towne Park phone etiquette; remain in designated areas when not performing other tasks.
• Park and retrieve vehicles slowly and cautiously; assist with bell services and luggage storage; open vehicle and hotel doors for guests.
• Assist guests with directions, taxis, reservations, and other inquiries; provide information about facility outlets, meeting rooms, amenities, and local attractions.
• Deliver messages, items, and guest amenities as requested, and shuttle guests to locations approved by the facility.
• Explain parking rates and vehicle retrieval procedures; issue claim checks after receiving vehicle keys and collect claim checks before issuing keys.
• Complete and maintain vehicle ticket information, including key tags, guest folios, vehicle locations, damage surveys, and claim-check receipts; record the vehicle location on key tags after parking.
• Calculate and collect vehicle revenue when needed.

Benefits

• Eligible employees may enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits.
• Eligible employees may enroll in the company’s 401(k) retirement savings plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED