Valet Attendant l Hotel Burg | Leesburg, VA | Modus by PM Hotel Group

PM Hotel Group•Leesburg, VA

7d•Onsite

About The Position

Hotel Burg is looking for an energetic, friendly, and service-oriented Valet/Bell Person to help create exceptional experiences for our guests from the moment they arrive. Reporting to the Rooms Manager, this role is responsible for warmly welcoming guests, assisting with luggage, parking and retrieving vehicles, escorting guests to their rooms, and providing information about the hotel's services, amenities, and local attractions. The ideal candidate is friendly, professional, proactive, and passionate about delivering exceptional hospitality. If you enjoy interacting with people and creating outstanding guest experiences, we'd love to hear from you!

Requirements

Knowledge of local attractions and services
Ability to lift up to 75 lbs.
Flexibility to work in shifts
Ability to work with little or no supervision while meeting high-performance standards
Excellent organizational skills
Ability to work as a team to deliver an exceptional guest experience
Valid driver’s license
Clean driving record

Nice To Haves

Highschool diploma

Responsibilities

Load and unload luggage, transport it to and from guest rooms, and assist with storage and retrieval.
Assist with check-in/check-out procedures, answer guest inquiries, and address concerns.
Provide directions to local attractions, offer information about hotel services, and help with transportation needs.
Assist the front desk with check-in/check-out, guest requests, and general inquiries.
Maintain the lobby and other public areas in a clean and organized manner.
Maintain a professional appearance and demeanor, and provide friendly, courteous service.
May include duties like assisting with transportation arrangements or making local recommendations.
Valet parking guest vehicles
Safely driving guests using the hotel’s private car to permitted locations