Valet Attendant, Part-Time $19/hr (Los Gatos, CA)

ALL ABOUT PARKING INC•Los Gatos, CA

4d•$19 - $19•Onsite

About The Position

All About Parking Inc. is seeking a Valet Attendant to provide client-facing support for valet parking, Electric Vehicles (EVs) management, and driving operations. This role involves greeting customers, parking and retrieving vehicles, answering questions professionally, and driving employees and guests. Additional duties may include providing directions, assisting with traffic control, performing key audits, and completing reports. The primary goal is to ensure a positive customer experience through exceptional service.

Requirements

Must be at least 19 years of age.
Must have 3 years of driving experience.
Must possess a valid driver's license with no accidents or 2-point driving infractions in the last 5 years.
Fluent in English with excellent verbal and written communication skills.
High School diploma or equivalent preferred.
Some customer service/public relations experience; or equivalent combination of education and experience.
Possess enthusiasm for delivering exceptional customer service.
Ability to communicate in a positive manner with co-workers, customers, and vendors at all times.
Work effectively on a team and independently to resolve customer issues.
Assist in maintaining station operations.
Maintain EV operations.
Maintain Vehicle Driving Operations.
Ability to multi-task in a fast-paced environment.
Ability to report data and execute other duties with minimal direction.
Ability to add, subtract, multiply and divide.
Must possess a cell phone and email account.
Must have a reliable means of transportation to work.
Punctual with a good attendance record.

Nice To Haves

Some customer service/public relations experience

Responsibilities

Greet incoming and outgoing customers in a friendly, welcoming manner.
Park and retrieve customer vehicles safely and efficiently.
Manage Electric Vehicle (EV) charging stations.
Drive other employees and guests to and from designated areas.
Answer customer questions and provide directions.
Assist with traffic control.
Perform key audits and manage key transfers.
Complete and distribute reports and activity logs.
Manage cash, valet tickets, ticketless technology systems, keys, and equipment.
Operate, ride, rebalance, and secure bicycles for customers.
Maintain a clean and orderly work environment.
Anticipate and facilitate customer needs (e.g., wheelchairs, luggage, umbrellas).
Tactfully manage difficult customer situations.
Operate customer and company vehicles in accordance with traffic regulations and company policies.
Maintain a professional appearance and courteous demeanor.
Show respect and sensitivity for cultural differences and promote a harassment-free environment.
Accommodate a flexible work schedule, including different times and locations.
Recommend procedures that increase efficiency and maximize throughput for charging.
Provide hands-on EV training as needed.