Valet Attendant, Full Time $19/hr + tips (San Jose, CA)

ALL ABOUT PARKING INC•San Jose, CA

13d•$19 - $19•Onsite

About The Position

All About Parking Inc. is seeking a Valet Attendant to provide client-facing support for valet parking, Electric Vehicles (EVs) management, and driving operations. This role involves greeting customers, parking and retrieving vehicles, answering questions professionally, and driving employees and guests. Additional duties may include providing directions, assisting with traffic control, performing key audits, and completing reports. The company is an equal opportunity employer and all employees are subject to a background check.

Requirements

Must be at least 19 years of age.
Must have 3 years of driving experience.
Must possess a valid driver's license with no accidents or 2-point driving infractions in the last 5 years.
Fluent in English with excellent verbal and written communications skills.
Possess a cell phone and email account.
Reliable means of transportation to work.

Nice To Haves

High School diploma or equivalent preferred.
Some customer service/public relations experience; or equivalent combination of education and experience.
Possess enthusiasm for delivering exceptional customer service.
Ability to communicate in a positive manner with co-workers, customers and vendors at all times.
Work effectively on a team and independently to resolve customer issues.
Ability to multi-task in a fast-paced environment.

Responsibilities

Greet incoming and outgoing customers in a professional, welcoming manner.
Park and retrieve customer vehicles safely.
Answer customer questions.
Drive other employees and guests to and from designated areas.
Provide directions on available parking.
Assist in providing traffic control.
Perform key audits.
Complete and distribute reports.
Maintain station operations.
Update Valet and EV charging logs.
Maintain a clean and orderly work environment.
Relieve car backlog.
Perform outdoor concierge/customer service duties.
Anticipate and facilitate customer needs (e.g., requesting cars, opening doors, assisting with wheelchairs, luggage, holding umbrellas, providing directions, directing traffic).
Tactfully manage difficult or emotional customer situations.
Safely perform valet parking and EV services, including parking, retrieving, and delivering vehicles and managing EV charging stations.
Safely operate customer and company vehicles in accordance with traffic regulations, laws, and company policies.
Perform hourly and daily key audits, including key transfers.
Manage cash, valet tickets, ticketless technology systems, keys, and equipment.
Assist in completing hourly and daily activity logs using Employee Portal or phone.
Safely operate, ride, rebalance, and secure bicycles for customers.
Maintain a professional appearance and courteous demeanor.
Show respect and sensitivity for cultural differences and promote a harassment-free environment.
Have working knowledge of Account Specific Details.
Be flexible with work shifts/hours to service peak volume periods, vacated shifts, and other emergency situations.
Other duties and responsibilities as assigned.
Maintain EV operations.
Maintain Vehicle Driving Operations.
Recommend procedures that increase efficiency and maximize throughput for charging.
Provide hands-on EV training as needed.
Accommodate a flexible work schedule, including different times and locations.
Report data and execute other duties with minimal direction.
Add, subtract, multiply and divide.