Valet Attendant, Full Time $19/hr (Los Angeles CA)

ALL ABOUT PARKING INC•West Hollywood, CA

4d•$21 - $21•Onsite

About The Position

All About Parking Inc. is seeking a Valet Attendant to provide client-facing support for valet parking, Electric Vehicles (EVs) management, and driving operations. This role involves greeting customers, parking and retrieving vehicles, answering questions professionally, and driving employees and guests. Additional duties may include providing directions, assisting with traffic control, performing key audits, and completing reports. The primary goal is to ensure a positive customer experience through exceptional service.

Requirements

Must be at least 19 years of age.
Must have 3 years of driving experience.
Must possess a valid driver's license with no accidents or 2-point driving infractions in the last 5 years.
Fluent in English with excellent verbal and written communication skills.
High School diploma or equivalent preferred.
Some customer service/public relations experience; or equivalent combination of education and experience.
Possess enthusiasm for delivering exceptional customer service.
Ability to communicate in a positive manner with co-workers, customers, and vendors at all times.
Work effectively on a team and independently to resolve customer issues.
Ability to add, subtract, multiply, and divide.
Must possess a cell phone and email account.
Reliable means of transportation to work.
Punctual with a good attendance record.

Nice To Haves

Experience with Electric Vehicles (EVs) management and charging.

Responsibilities

Greet incoming and outgoing customers in a friendly, welcoming manner.
Park and retrieve customer vehicles safely.
Manage Electric Vehicle (EV) charging stations.
Drive other employees and guests to and from designated areas.
Answer customer questions in a professional manner.
Provide directions on available parking.
Assist in providing traffic control.
Perform key audits and manage key transfers.
Complete and distribute reports and activity logs.
Manage cash, valet tickets, ticketless technology systems, keys, and equipment.
Operate, ride, rebalance, and secure bicycles for customers.
Maintain a clean and orderly work environment.
Anticipate and facilitate customer needs (e.g., requesting cars, assisting with wheelchairs, luggage, umbrellas).
Tactfully manage difficult customer situations.
Operate customer and company vehicles in accordance with traffic regulations and company policies.
Recommend procedures that increase efficiency and maximize throughput for charging.
Provide hands-on EV training as needed.
Accommodate a flexible work schedule, including different times and locations.
Report data and execute other duties with minimal direction.