Traffic Control Attendant, Part-Time $21/hr (Los Gatos, CA)

ALL ABOUT PARKING INC•Los Gatos, CA

4d•$21 - $21•Onsite

About The Position

The primary responsibility of the Attendant is to provide client-facing support for valet parking, Electric Vehicles (EVs) management, and driving operations. This includes greeting incoming and outgoing customers, parking and retrieving customer vehicles, answering customer questions in a professional and welcoming manner, and driving other employees and guests to and from designated areas. Additional duties may include providing directions on available parking, assisting in providing traffic control, performing key audits, and completing and distributing reports.

Requirements

Must be at least 19 years of age.
Must have 3 years of driving experience.
Must possess a valid driver's license with no accidents or 2-point driving infractions in the last 5 years.
Fluent in English with excellent verbal and written communication skills.
High School diploma or equivalent preferred.
Some customer service/public relations experience; or equivalent combination of education and experience.
Possess enthusiasm for delivering exceptional customer service.
Ability to communicate in a positive manner with co-workers, customers, and vendors at all times.
Work effectively on a team and independently to resolve customer issues.
Maintain EV operations.
Maintain Vehicle Driving Operations.
Accommodate a flexible work schedule, including different times and locations.
Ability to multi-task in a fast-paced environment.
Ability to report data and execute other duties with minimal direction.
Ability to add, subtract, multiply and divide.
Must possess a cell phone and email account.
Must have a reliable means of transportation to work.
Punctual with a good attendance record.

Responsibilities

Greet incoming and outgoing customers in a friendly, welcoming manner.
Park and retrieve customer vehicles safely and efficiently.
Manage Electric Vehicle (EV) charging stations.
Drive other employees and guests to and from designated areas.
Provide directions on available parking.
Assist in providing traffic control.
Perform key audits and manage keys.
Complete and distribute reports.
Maintain station operations and a clean work environment.
Update Valet and EV charging logs.
Perform outdoor concierge/customer service duties.
Anticipate and facilitate customer needs (e.g., car requests, luggage assistance, directions).
Tactfully manage difficult customer situations.
Operate customer and company vehicles in accordance with traffic regulations and company policies.
Manage cash, valet tickets, ticketless technology systems, keys, and equipment.
Assist in completing hourly and daily activity logs.
Operate, ride, rebalance, and secure bicycles for customers.
Maintain a professional appearance and courteous demeanor.
Show respect and sensitivity for cultural differences and promote a harassment-free environment.
Be flexible with work shifts/hours.
Recommend procedures that increase efficiency and maximize throughput for charging.
Provide hands-on EV training as needed.
Accommodate a flexible work schedule, including different times and locations.
Report data and execute other duties with minimal direction.
Add, subtract, multiply, and divide.