Valet Attendant - Columbia, SC

Parking Management Company•Columbia, SC

22h•$8 - $8•Onsite

About The Position

Parking Management Company (PMC) is hiring a Valet Attendant to provide courteous, efficient, and safe valet services while protecting guests’ vehicles. The attendant welcomes guests, assists with vehicle drop-off and retrieval, manages traffic flow, and responds to inquiries professionally. The role is an important part of the guest experience and requires a polished, guest-first approach, clear communication, attention to detail, and the ability to work in a fast-paced hospitality environment. The attendant inspects vehicles for damage, records parking locations on claim tickets, handles keys appropriately, follows safety and company procedures, and keeps valet areas clean and organized. The role also involves accurate timekeeping and tip reporting, regular attendance, arriving on time in uniform and properly groomed, attending required meetings, completing training, and supporting colleagues and changing operational needs. Employees may be required to use a personal cell phone for work-related communication and applications; reimbursement follows company policy. The position requires a high school diploma or GED, a valid driver’s license, reliable transportation, an acceptable motor vehicle record, and a clean background check. Customer service experience is preferred, while a helpful customer-service attitude is mandatory. Work occurs indoors and outdoors, including at on-site parking facilities, and may involve varied weather, noise, moving vehicles, and exposure to the elements. Employees must be able to stand, walk, and lift up to 50 pounds for extended periods and be flexible to work nights, weekends, and holidays. Compensation is described as hourly pay plus tips; valets may average $13.00–$20.00+ per hour after base pay and tips, with rates varying by market and tips depending on service performance and customer interactions.

Requirements

High school diploma or general education degree (GED).
A customer-service attitude and helpful demeanor are mandatory.
Valid driver’s license and reliable transportation.
Acceptable motor vehicle record with no more than three moving violations within a three-year period.
Pass and maintain a clean background check.
Ability to stand, walk, and lift up to 50 pounds for extended periods.
Flexibility to work nights, weekends, and holidays.
Ability to maintain professional appearance and comply with uniform and grooming standards.

Nice To Haves

Customer service experience is preferred.

Responsibilities

Greet guests and provide courteous, professional assistance with vehicle drop-off and retrieval.
Safely and efficiently park and retrieve guest vehicles, follow key-handling procedures, and maintain vehicle security.
Inspect vehicles for damage and document parking locations on claim tickets.
Manage traffic flow and respond professionally to guest inquiries.
Follow safety protocols and company policies, including attendance and timekeeping requirements.
Clock in and out for shifts and breaks and accurately report tips.
Keep valet areas clean, organized, and presentable.
Handle challenging situations professionally and resolve problems promptly.
Support colleagues and contribute to a positive team environment.
Arrive on time in full uniform and properly groomed, maintain regular attendance, and uphold PMC standards.
Attend required staff meetings and complete assigned training modules on time.
Perform other tasks as needed to support operational goals and adapt to changing business needs.
Use a personal cell phone for work-related communication or applications if required, subject to company reimbursement policy.