About The Position

AAA Parking is hiring a Valet Attendant at the St. Louis Union Station Hotel. The role creates a positive guest experience from arrival to departure by greeting guests, assisting with doors, coats, and luggage, providing information, and safely parking and retrieving vehicles. Valet Attendants work with hotel staff and teammates, maintain a professional appearance and an orderly valet area, and follow safety and security procedures. The position is part-time, with flexible hours and days that vary according to location needs. Pay is $15.00 per hour plus tips.

Requirements

  • Must be at least 18 years old.
  • Must have a valid driver's license and maintain an acceptable driving record.
  • Ability to safely operate a variety of vehicles, including automatic vehicles and preferably manual-transmission vehicles.
  • Excellent customer service and communication skills.
  • Friendly, professional, and approachable demeanor.
  • Ability to remain calm, courteous, and professional in a fast-paced environment.
  • Reliable and dependable, with a strong commitment to punctuality and attendance.
  • Ability to work nights, weekends, holidays, and special events as business needs require.
  • Ability to stand, walk, bend, and move throughout the shift and work outdoors in varying weather conditions.
  • Ability to lift and carry guest luggage and other items as needed.
  • Ability to maintain a clean, polished, and professional appearance.
  • Ability to follow safety procedures and responsibly handle guest vehicles, keys, and property.
  • Ability to successfully complete required background and driving-record checks.

Nice To Haves

  • Previous valet, hospitality, parking, or customer service experience is preferred but not required.
  • Ability to operate manual-transmission vehicles is preferred.

Responsibilities

  • Warmly greet arriving and departing guests and answer questions professionally.
  • Open vehicle and hotel doors and assist guests with coats and luggage.
  • Provide information about hotel amenities, local attractions, dining, entertainment, and points of interest.
  • Assist guests with special needs or disabilities.
  • Complete valet tickets accurately and check vehicles for damage.
  • Safely and courteously park and retrieve guest vehicles.
  • Keep vehicle keys secure and organized and treat guest vehicles with care.
  • Maintain a clean, polished, professional appearance.
  • Keep the valet area clean, organized, safe, and inviting.
  • Coordinate guest arrivals and departures with hotel staff and communicate with teammates.
  • Support team members during busy periods, special events, and peak arrival times.
  • Follow safety procedures to protect guests, vehicles, keys, and team members.
  • Report accidents, injuries, vehicle damage, and other incidents to a supervisor immediately.
  • Conduct routine inspections of the valet area and equipment.

Benefits

  • Tips
  • Opportunity to gain customer service experience
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