Hospitality Valet Attendant
About The Position
The LAZ Hospitality silo is a unique team within LAZ Parking dedicated to growth through operational and financial excellence. The Hospitality team specializes in Hotel Partnerships across the country and excels at developing relationships through training, human connection, and career development for our employees and partners. A LAZ Valet Attendant embodies the heart and soul of our hospitality division. As the first and last impression for our clients and customers, a warm welcome, a smiling face, and a professional demeanor are of the utmost importance. With a keen sense of attentiveness, top-notch customer service focused on exceeding customer expectations and adherence to LAZ procedures, you help create a seamless and memorable experience.
Requirements
- Demonstrated customer service experience with measurable performance outcomes.
- A valid driver’s license with 2+ years of driving experience.
- Ability to speak, read, and comprehend the English language.
- Openness to feedback, differing opinions, and other points of view.
- Demonstrates a sense of attentiveness and initiative.
Responsibilities
- Greet all guests by name, attend to their needs, and build a rapport with each person driving up to your stand.
- Provide each customer with a valet ticket and explain the retrieval process.
- Open and close doors for every customer upon arrival and departure.
- Assist guests with luggage from vehicle to vehicle as necessary.
- Promote exceptional customer relations.
- Smile, go above and beyond, and make them love LAZ Parking from the moment they meet you.
- Turn off each car's engine, remove the keys, and secure them properly.
- Ensure key security by adhering to our established procedures.
- Accurately fill out the valet ticket upon arrival, ensuring all necessary information is recorded precisely.
- Park and retrieve cars carefully, efficiently, and in a timely manner.
- Help direct traffic to maintain a clean and organized flow of cars, always with a smile on your face!
- Verify payment prior to releasing the vehicle to the customer.
Benefits
- Optional life insurance
- Paid time off
- Holiday pay
- Reimbursement for approved travel expenses
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
