Valet/Parking - Valet Attendant

Canadian Niagara Hotels GroupNiagara Falls, ON
Onsite

About The Position

As a Valet Attendant, you will play a key role in creating a lasting first impression for our guests. You will provide warm, professional, and efficient service while ensuring the safe handling of guest vehicles and belongings.

Requirements

  • Valid Ontario G Driver’s License with a clean driver’s abstract.
  • Availability to work weekends and holidays.
  • Ability to read, write, and communicate effectively in English.
  • Strong organizational skills with the ability to multitask in a fast-paced environment.
  • Previous customer service experience is considered an asset.

Responsibilities

  • Greet and acknowledge all guests warmly, using their name whenever possible.
  • Anticipate and respond to guest needs with professionalism and genuine appreciation.
  • Assist guests and visitors in and out of vehicles, including loading and unloading luggage.
  • Clearly communicate parking procedures and provide directions as required.
  • Arrange transportation (e.g., taxis) for guests upon request.
  • Maintain awareness of hotel premises and report any safety or security concerns.
  • Assist with luggage storage and retrieval when required.
  • Communicate clearly and professionally with guests and team members.
  • Comply with all safety policies and procedures while maintaining a clean and safe work environment.
  • Perform additional duties as assigned.

Benefits

  • Comprehensive Health & Medical Coverage: Includes: Prescription Drugs, Dental Coverage, Life and AD&D, Paramedical and Extended Health Care, Out of Country Emergency Travel Insurance AND Assistance, among other benefits.
  • Career Growth & Development: Opportunities for professional growth and development through cross training in various roles across multiple business properties.
  • Associate Hotel and Dining Discounts: Enjoy Friends & Family hotel rooms and dining discounts at world renowned hotels, available only at properties operating under a brand name.
  • Ontario Attractions Reciprocal Program: Enjoy access to exclusive free or discounted admissions to other member locations across Ontario.
  • Convenient Parking - Complimentary or reduced-rate parking, based on the specific location.
  • Easily Accessible By Public Transit: Several Niagara Region Transit stops within a short walking distance.
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