Valet Attendant - Baton Rouge, LA

Parking Management • Baton Rouge, LA

2d • Onsite

About The Position

The Valet Attendant provides courteous, efficient, and safe valet services while protecting the security of guest vehicles. The role creates a welcoming and professional guest experience from arrival through departure by greeting guests, assisting with vehicle drop-off and retrieval, managing traffic flow, and responding to inquiries. Attendants are expected to operate vehicles carefully, handle keys properly, follow company policies, and contribute to a seamless hospitality experience. The position involves active work in a fast-paced environment, often outdoors and in varied weather, with regular interaction with guests and coworkers. The role is non-exempt and offers hourly pay plus tips. The posting lists average compensation of $13.00–$20.00+ per hour after tips and base pay combined, with rates varying by market and tips depending on service performance and customer interactions.

Requirements

• High school diploma or GED.
• A customer-service-oriented attitude and helpful demeanor are mandatory.
• Valid driver's license and reliable transportation.
• Maintain an acceptable motor vehicle record, with no more than three moving violations within a three-year period.
• Pass and maintain a clean background check.
• Ability to stand, walk, and lift up to 50 lbs. for extended periods.
• Ability to work nights, weekends, and holidays.
• Maintain professional appearance and comply with uniform and grooming standards.
• Follow instructions and work schedules, complete tasks on time, and comply with safety procedures.

Nice To Haves

• Customer service experience is preferred.

Responsibilities

• Inspect vehicles for damage and document parking locations on claim tickets.
• Safely and efficiently park and retrieve guest vehicles, following proper key-handling procedures and safety protocols.
• Greet guests, assist with vehicle drop-off and retrieval, manage traffic flow, and address guest inquiries professionally.
• Maintain compliance with attendance and timekeeping policies, including clocking in and out for shifts and breaks and accurately reporting tips.
• Keep valet areas clean, organized, and presentable.
• Handle challenging situations professionally, resolve problems promptly, and provide high-quality service.
• Support colleagues and contribute to a positive team environment.
• Maintain regular attendance, follow company policies and PMC standards, and arrive on time in proper uniform and grooming before clocking in.
• Perform other tasks as needed to support operational goals and respond to changing business needs.
• Attend required staff meetings and complete assigned training modules on time.
• Follow company policies and procedures, adapt to changing work environments, and manage competing demands and unexpected situations professionally.
• Follow safety procedures, report unsafe conditions, and properly use and maintain equipment.
• Use a personal cell phone for work-related communication or work applications when required, subject to company reimbursement policy.

Benefits

• Medical, vision, and dental insurance upon eligibility
• 401(k) upon eligibility
• Supplemental insurance, including life insurance and critical illness coverage
• Bonus opportunities
• Internal leadership development program
• Paid time off
• Paid training
• Tuition assistance through Bellevue University, up to $5,250 per year
• Nationwide discounts through Perks at Work
• Work-related cell phone usage reimbursement according to company policy

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED