Valet Attendant - Baton Rouge, LA
About The Position
The Valet Attendant provides courteous, efficient, and safe valet service while protecting guest vehicles and delivering a welcoming, professional experience from arrival through departure. The role includes inspecting vehicles, documenting parking locations, parking and retrieving vehicles, handling keys properly, managing traffic flow, assisting guests, and responding professionally to inquiries and concerns. Attendants follow company safety, attendance, timekeeping, and tip-reporting policies; keep valet areas clean and organized; and support colleagues and operational needs. The work is active and takes place indoors and outdoors, including on-site parking facilities, in varied weather and potentially noisy environments with moving vehicles. The position may require personal-cell-phone use for work communications and applications, with reimbursement handled under company policy. The position is non-exempt and eligible for overtime under applicable law. Compensation is hourly pay plus tips; the posting states valets can average $13.00–$20.00+ per hour including base pay and tips, with rates varying by market and tips depending on service performance and customer interactions.
Requirements
- High school diploma or GED.
- A customer-service attitude and helpful demeanor are mandatory.
- Valid driver’s license and reliable transportation.
- Acceptable motor vehicle record, with no more than three moving violations within a three-year period.
- Pass and maintain a clean background check.
- Ability to follow company policies and procedures and adapt to changing work environments and competing demands.
- Dependability, ability to follow instructions and work schedules, and timely completion of tasks.
- Ability to follow safety procedures and take appropriate action when needed.
- Ability to stand and walk for extended periods and lift up to 50 pounds.
- Maintain professional appearance and comply with uniform and grooming standards.
- Flexibility to work nights, weekends, and holidays.
- Customer service experience is preferred.
Nice To Haves
- Customer service experience.
Responsibilities
- Inspect vehicles for damage and document parking locations on claim tickets.
- Safely park and retrieve guest vehicles, following proper key-handling procedures and safety protocols.
- Greet guests, assist with vehicle drop-off and retrieval, manage traffic flow, and address guest inquiries professionally.
- Handle challenging situations professionally and resolve problems promptly while providing high-quality service.
- Support colleagues and contribute to a positive team environment.
- Follow attendance and timekeeping policies, clock in and out for shifts and breaks, and accurately report tips.
- Keep valet areas clean, organized, and presentable.
- Arrive on time in full uniform and properly groomed before clocking in; maintain regular attendance and company standards.
- Attend required staff meetings and complete assigned training modules on time.
- Perform other tasks as needed to support operational goals and changing business needs.
- Use and maintain equipment properly and report unsafe conditions.
- Use a personal cell phone for work-related communications or applications if required, subject to company reimbursement policy.
Benefits
- Medical, vision, and dental insurance upon eligibility.
- 401(k) upon eligibility.
- Supplemental life insurance and critical illness insurance.
- Bonus opportunities.
- Internal leadership development program.
- Paid time off.
- Paid training.
- Tuition assistance through Bellevue University, up to $5,250 per year.
- Nationwide discounts through Perks at Work.
- Military-friendly employer.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
