Vacation Sales Ambassador

Hilton Grand Vacations•Phoenix, AZ
•Onsite

About The Position

Hilton Grand Vacations is hiring a Vacation Sales Ambassador to promote and sell vacation packages to guests inside Hilton-branded hotels. The role combines guest services, concierge recommendations, customer relationship building, and persuasive sales presentations. Team members use Hilton Grand Vacations' sales techniques to achieve sales targets while providing outstanding customer service. The company offers a competitive earnings package with income potential of $95,000 and above; its top performers in 2025 averaged over $120,000.

Requirements

  • Enjoy interacting with guests and demonstrate eagerness for upward mobility.
  • Dedication to providing elite customer service.
  • Previous sales experience, preferably in a commission-based role.
  • Effective communication and teamwork abilities.
  • Self-motivated with a competitive spirit.
  • Demonstrated ability to succeed in a fast-paced, goal-oriented work environment.
  • Excellent problem-solving and negotiation skills.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • At least one year of hospitality and/or customer service experience.
  • Proficiency in all Microsoft Office applications.
  • High school diploma, equivalent experience, or GED.

Responsibilities

  • Provide guest services to resort guests and visitors.
  • Engage potential customers to determine their vacation needs and preferences.
  • Deliver persuasive sales presentations showcasing the benefits of vacation packages.
  • Provide concierge service by recommending dining and attractions and offering a highly discounted vacation package to a Hilton Grand Vacations destination.
  • Build and maintain customer relationships to ensure outstanding service.
  • Use Hilton Grand Vacations' sales techniques to achieve sales targets.
  • Collaborate with team members to share effective strategies and support collective achievements.

Benefits

  • Competitive earnings package with income potential of $95,000 and above; top performers in 2025 averaged over $120,000.
  • Comprehensive training program.
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