Remote Client Services – Vacation Coordinator

Destination Careers•Newark, NJ

2d•$50,000 - $70,000•Remote

About The Position

We are seeking a remote client services professional to support vacation planning and help clients organize their travel details. The role focuses on providing strong customer service, gathering accurate trip information, and coordinating essential components of the planning process. The ideal candidate is organized, responsive, and comfortable working in a virtual environment. This role offers a supportive environment to grow client services and travel coordination skills. Training and ongoing support are provided.

Requirements

Strong organizational skills and attention to detail.
Clear written and verbal communication abilities.
Ability to work remotely and manage time effectively.
Comfort using online platforms and digital tools.
Dependable, professional, and proactive in following up with clients.

Nice To Haves

Previous customer service or administrative experience.

Responsibilities

Provide client support throughout the vacation planning process.
Assist with researching destinations, accommodations, and activity options.
Collect and organize required trip details and preferences.
Prepare and update itinerary information and related documentation.
Communicate clearly with clients to ensure their questions are answered.
Maintain accurate client profiles and update internal systems as needed.
Coordinate follow-ups and scheduling to ensure timely completion of planning tasks.
Support the booking process by confirming details and providing administrative assistance.
Perform general customer service and coordination duties as assigned.