Remote Client Services – Vacation Coordinator

Destination Careers•Newark, NJ

16h•Remote

About The Position

We are seeking a remote Client Services professional to support vacation planning and help clients organize travel details. The role focuses on delivering customer service, collecting accurate trip information, and coordinating key parts of the planning process. The position is fully remote, offers a flexible schedule, and includes training and ongoing support. It is suited to someone who is organized, responsive, comfortable working virtually, and interested in helping clients plan vacations.

Requirements

Strong organizational skills and attention to detail.
Clear written and verbal communication abilities.
Ability to work remotely and manage time effectively.
Comfort using online platforms and digital tools.
Dependability, professionalism, and proactive client follow-up.

Nice To Haves

Previous customer service or administrative experience.

Responsibilities

Provide client support throughout the vacation planning process.
Research destinations, accommodations, and activity options.
Collect and organize trip details and client preferences.
Prepare and update itinerary information and related documentation.
Communicate with clients and answer their questions.
Maintain accurate client profiles and update internal systems as needed.
Coordinate follow-ups and scheduling to complete planning tasks on time.
Support the booking process by confirming details and providing administrative assistance.
Perform general customer service and coordination duties as assigned.