Remote Client Services Coordinator

Somuchfuntotravel•Indianapolis, IN
•Remote

About The Position

The Client Services Coordinator assists clients throughout the travel planning process and provides friendly, dependable customer service. The role involves researching travel options, coordinating reservations, communicating with clients, maintaining records, and keeping up to date with destinations and travel offerings. The position is remote and includes training, ongoing support, and professional development. Applicants must be at least 18 years old and located in the United States, United Kingdom, Mexico, or Australia. Selected applicants will be invited to a brief virtual overview covering the role, training, day-to-day responsibilities, and next steps.

Requirements

  • Strong communication and customer service skills.
  • Organized, with good attention to detail.
  • Comfortable using a computer and online systems.
  • Able to work independently and manage time effectively.
  • Dependable and willing to learn.
  • At least 18 years old and located in the United States, United Kingdom, Mexico, or Australia.

Nice To Haves

  • Previous travel experience is helpful but not required.

Responsibilities

  • Assist clients with vacation and travel planning.
  • Research destinations, accommodations, cruises, and travel options.
  • Coordinate reservations and maintain accurate booking information.
  • Communicate with clients before and after reservations are made.
  • Respond to questions and provide helpful travel information.
  • Maintain organized client records and follow up as needed.
  • Stay informed about destinations, suppliers, and current travel offerings.
  • Participate in ongoing training and professional development.

Benefits

  • Remote work environment.
  • Flexible scheduling.
  • Comprehensive training.
  • Ongoing support and development.
  • Travel industry education and resources.
  • Opportunity to work with a variety of destinations and travel suppliers.
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