Clinique Vétérinaire de La Gare | Vétérinaire

Vet et Nous•Saint-Basile, QC

4d•Onsite

About The Position

Vet et Nous is a multidisciplinary team of specialists and high-level general practitioners. Our mission is to care for our clients' animals as if they were our own. Our teams are spread across three emergency and referral centers open 24 hours/7 days and several general practice hospitals in the Montreal, Laval, Montérégie, Laurentides, Lanaudière, Mauricie, and Capitale-Nationale regions. Our facilities offer comprehensive services for owners of dogs, cats, birds, and exotic animals. You play a vital role for our clients, as the reason for their visit is a very stressful moment for them. They will need your empathy, expertise, and calm at all times! You will work closely with our existing teams to offer the best services to clients and patients through your expertise. You will conduct clinical consultations for your patients, determine and apply the most appropriate diagnostic method to obtain the most complete evaluation. You will also be called upon to perform routine surgeries and required treatments, while ensuring the follow-up of your hospitalized patients.

Requirements

Veterinarian
Ability to work closely with technical teams and support staff.
Ability to mentor new veterinarians.
Open-mindedness, collaboration, commitment, and respect.

Nice To Haves

Experience in emergency and referral centers.
Experience in general practice hospitals.
Experience with dogs, cats, birds, and exotic animals.
Empathy, expertise, and calmness.
Ability to perform routine surgeries.
Familiarity with S.O.A.P. method for hospitalized animals.
Knowledge of diagnostic methods (Rx, ultrasound, endoscopy, etc.).
Ability to interpret results.
Familiarity with veterinary record-keeping directives from the Ordre (OMVQ).
Participation in public and client education.
Involvement in marketing, public relations, and outreach activities for the veterinary establishment.

Responsibilities

Consultation: Welcome client/patient; Perform clinical examination and animal assessment; Provide excellent service to owners; Provide appropriate medical care; Communicate effectively with people by adequately answering all their questions; Respect the reason for the visit while obtaining the most complete history possible within the allocated time; Perform rigorous follow-ups, when necessary.
Animal Diagnostics: Choose diagnostic methods (X-ray, ultrasound, endoscopy, etc.); Interpret results.
Animal Treatments: Recommend appropriate treatment during consultation; Direct and supervise treatments provided to animals; Perform follow-up; Supervise technical procedures.
Hospitalized Animals: Hospitalize the patient; Evaluate hospitalized animals according to the S.O.A.P. method when undergoing treatment in the morning or evening; Ensure follow-up of hospitalized cases; Ensure daily communication with the client regarding the animal's condition and the evolution of the bill; Interact with the attending veterinarian, or perform continuous case follow-up, if the owner requests it and circumstances require it.
Communications / Phone Calls: Respond to client questions and calls as quickly as possible; Inform clients of laboratory results and other tests within a reasonable timeframe. If you cannot return the call within a reasonable timeframe, ensure that relevant information is transferred to another veterinarian to enable them to do so; Follow up and ensure satisfactory case progression.
Discuss with the client: differential diagnoses, possible treatments, prognosis, cost, estimate, etc.; Personally inform the client of the costs of diagnostic procedures (including follow-ups) and treatments, or ensure directly with the client that they have fully understood the costs as explained by the receptionists or technicians.
Ensure the client has a good understanding of their animal's medical condition.
Surgery: Perform routine surgeries.
Estimates: Prepare cost estimates for surgeries, hospitalization cases, treatments, etc.; Inform clients of deposit amounts for surgical procedures or hospitalization treatments.
Record Keeping: Document and complete the file; Maintain records in accordance with the Order's directives (OMVQ); Complete patient medical records and record all communication between the veterinarian and the client; Make case referrals when necessary and prepare relevant documents rigorously and completely.
Prescriptions: Prescribe medications; Prepare or fill prescriptions; Perform prescription renewals; Note and keep up-to-date the number of authorized renewals in the file.
Team Spirit: Work closely (training, communication, delegation) with the technical team and technical support to motivate them and optimize the department; Answer support staff questions and contribute to improving their knowledge; Mentor new veterinarians and participate in their integration into the team.
Other: Conduct necessary research on cases (books, specialists, Internet, etc.); Present a professional, competent, and compassionate image, both for the Veterinary establishment and for the profession; Perform adequate leave procedures; Check reminders: add or edit as needed; Attend meetings; Get involved in public and client education; Participate in the outreach of their veterinary establishment: marketing activities, public relations activities, television, radio, conferences, telemedicine, articles, internal improvement, public education.
Values: Open-mindedness, collaboration, commitment, and respect.

Benefits

Group insurance
Continuing education budget
Clothing and uniform reimbursement
Employee assistance program
Sick leave and work-life balance
Employee discount
Physical activity subscription
Seniority maintenance across the group
Unpaid leave
Vet et Nous Excellence: 6-month mentorship program
Team spirit and activities (after-work drinks, food truck, social committee, etc.)