UX Visual Designer, .com

H&R Block•Remote, MO
•$73,400 - $110,100•Remote

About The Position

H&R Block is seeking a UX Visual Designer to shape engaging, customer-centered digital experiences across the H&R Block, Block Advisors, and Spruce websites. As part of the Marketing Creative team, the designer combines user experience strategy, visual design expertise, and data-informed decision-making to create intuitive, accessible, and conversion-focused experiences. The role partners with cross-functional teams to deliver digital journeys that meet customer needs, strengthen brands, and drive business results.

Requirements

  • Bachelor's degree or equivalent degree in Design, Human-Computer Interaction, or equivalent professional experience in the design field.
  • 3–5 years of UX or product design experience, ideally in agile, cross-functional teams.
  • Strong portfolio showcasing responsive web design, systems thinking, and measurable impact.
  • Proficiency in Figma and Adobe Creative Cloud.
  • Familiarity with CMS platforms such as AEM.

Responsibilities

  • Design visually compelling, user-centered web experiences that support marketing objectives, strengthen brand perception, and drive customer engagement.
  • Create responsive page designs, landing pages, and digital experiences optimized for desktop, tablet, and mobile devices.
  • Apply UX best practices, user research insights, and customer behavior data to improve usability, conversion, and site performance.
  • Collaborate with marketers, content strategists, developers, product partners, and designers to deliver cohesive digital experiences.
  • Develop wireframes, user flows, prototypes, and high-fidelity visual designs that communicate user journeys and design intent.
  • Ensure digital experiences meet accessibility standards and reflect inclusive design principles.
  • Use analytics, A/B testing results, and user feedback to identify opportunities and continuously optimize web experiences.
  • Maintain and contribute to design systems, component libraries, and brand guidelines to ensure consistency across digital properties.
  • Present design concepts, rationale, and recommendations to stakeholders, incorporating feedback while advocating for customer needs and design best practices.
  • Stay current on UX, visual design, web technology, and digital marketing trends.

Benefits

  • Competitive pay
  • Comprehensive benefits
  • Medical and prescription drug coverage for qualifying associates and eligible dependents
  • H&R Block Retirement Savings Plan (401(k) Plan)
  • Employee Assistance Program
  • Virtual fitness center programs
  • Associate discount program
  • Business Travel Accident Insurance
  • Associate Tax Prep benefit
  • Potential participation in incentive compensation or short-term incentive plans
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