UX/UI Designer

Steampunk • McLean, VA

6d • $75,000 - $140,000

About The Position

As a UX/UI Designer, you will guide government clients through Steampunk’s Design Intelligence™ framework, applying human-centered methods to solve complex user experience challenges. You will plan and execute UX initiatives from discovery through interface design, including research, prototyping, iteration, visual design, user and usability testing, and accessibility testing. You will represent the voice of the customer and ensure user needs are considered and met in proposed solutions.

You will work with clients and cross-functional teams in an agile, project-based environment. The role involves understanding client missions, stakeholders, users, current-state journeys, and program objectives; facilitating discovery and co-creation; translating research into implementable digital experiences; and designing intuitive, elegant, accessible interfaces within technology and operational constraints. Deliverables across projects are expected to meet a high standard of quality.

The projected annual salary range is $75,000 to $140,000. Compensation is determined by factors including geographic location, contractual requirements, education, knowledge, skills, competencies, and experience. Salary is one aspect of Steampunk’s total compensation package; additional benefits are referenced by the employer but not specified in the posting. Applicants are expected to be on camera during interviews and assessments, and Steampunk reserves the right to take a picture to verify identity and prevent fraud.

Requirements

• Ability to obtain a U.S. government Public Trust Security Clearance.
• At least 4 years of professional UX and UI experience designing viable solutions for multi-platform digital products.
• A current portfolio demonstrating design ideology, methods, tools, skills, and craft.
• Experience conducting primary and secondary user research, including user interviews, discovery and co-creation workshops, heuristic evaluation, and card sorting, and applying insights to personas, journey maps, site maps, ecosystem maps, information architecture, and interface design.
• Experience in UI design, including wireframing, low- and high-fidelity prototyping, moderated and unmoderated user testing, and accessibility testing.
• Knowledge of and experience with Section 508 compliance requirements.
• Experience working on a Scrum team within the Agile delivery framework and integrating research and design into technical sprints, including writing user stories and story pointing.
• Proficiency with tools such as Adobe Creative Suite, Sketch, Figma, Zeplin, and other prototyping tools.
• Ability and desire to keep pace with changing industry tools and best practices and recommend tools or practices as needed.
• Experience collaborating on a multidisciplinary delivery team that includes service designers, technologists, data scientists, engineers, solution architects, and change managers.
• Curiosity and strong analytical skills for problem solving.
• Collaborative approach and excellent written communication and presentation skills.
• Experience working in a project-based environment.
• Degree or equivalent experience in HCD, HCI, and/or UX design.

Nice To Haves

• Previous work experience in or with the federal government.
• Previous work experience as a consultant.
• Experience working on a cross-functional Salesforce implementation team.

Responsibilities

• Participate in discovery to understand client missions and goals, stakeholders, users and their ecosystems, current-state journeys, user segments, and program and project objectives.
• Conduct workshops and interviews to frame pain points and opportunities, define insights, validate hypotheses, and create an experience vision.
• Use journey maps, service blueprints, personas, ecosystem maps, and experience maps as appropriate to craft user experiences.
• Conduct user research and testing and translate user needs into implementable digital experiences.
• Collaborate and communicate stakeholder and user needs across cross-functional teams in an agile environment.
• Account for the specifications and constraints of technologies, platforms, and operational environments.
• Design intuitive, elegant, and accessible interfaces using a test-and-learn process.
• Ensure project deliverables are produced to a high standard of quality.
• Integrate research and design into technical sprints, including writing user stories and story pointing.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed