UX/UI Copywriter

T-Mobile•Irvine, CA
•$62,150 - $112,200

About The Position

The UX/UI Copywriter leads UX writing across the Mint Mobile and Ultra Mobile digital experiences as part of Full Bars, T-Mobile’s in-house agency. The role makes complex processes, plans, and policies simple, human, and clear across product flows, in-app messaging, error states, onboarding, and account management. It also supports brand copywriting projects such as emails, blog posts, and social content as needed. The copywriter partners with product, design, and brand teams to translate complex information into language customers understand and enjoy reading. The role requires a bachelor’s degree and two years of related work experience, or an equivalent combination of education and experience. Acceptable preferred areas of study include English, Creative Writing, or a related field. Three or more years of social, digital marketing, or merchandising copywriting experience in an agency or corporate environment, formal copy training, and a strong portfolio are preferred. Candidates must be at least 18 years old and legally authorized to work in the United States. The national base pay range is $56,500–$102,000. Total target cash earnings opportunity is $62,150–$112,200, combining base pay and target annual incentive opportunity. Actual pay and incentive payouts may vary based on factors including location, qualifications, experience, individual performance, and company results. Eligible employees may receive annual bonuses or other incentives. The position is eligible for T-Mobile benefits, subject to eligibility and applicable terms.

Requirements

  • Bachelor’s degree plus two years of related work experience, or an equivalent combination of education and experience.
  • Required knowledge and abilities: accessibility standards, brand alignment, communication, content development, copy editing, copywriting, creative writing, Figma, receptiveness to feedback, and style guide creation.
  • At least 18 years of age.
  • Legally authorized to work in the United States.

Nice To Haves

  • Preferred area of study: English, Creative Writing, or a related field.
  • Three or more years of social, digital marketing, or merchandising copywriting experience in an agency or corporate environment.
  • Formal copy training and a strong portfolio.

Responsibilities

  • Write and edit clear, concise UX copy for product flows, including onboarding, account management, error states, and notifications, while maintaining each brand’s voice.
  • Translate complex, technical, or legal information into simple, human language without losing accuracy.
  • Support copywriting projects as needed, including email campaigns, digital ads, blog posts, and social content, matching tone and format to the channel.
  • Present creative copy concepts and rationale to stakeholders during review sessions to facilitate feedback and alignment.
  • Collaborate with designers and team members to develop content strategies and creative concepts for projects.
  • Contribute to developing and maintaining UX writing resources such as style guides and templates.
  • Provide guidance and support to junior team members, including assistance with onboarding.
  • Perform other duties and projects as assigned by management.

Benefits

  • Competitive base salary and compensation package.
  • Annual stock grant and employee stock purchase plan.
  • 401(k) and access to free, year-round money coaches.
  • Medical, dental, and vision insurance.
  • Flexible spending account.
  • Paid time off and up to 12 paid holidays.
  • Paid parental and family leave.
  • Family-building benefits, backup care, enhanced family support, and childcare subsidy.
  • Tuition assistance and college coaching.
  • Short- and long-term disability coverage, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
  • Mobile service and home internet discounts for eligible employees.
  • Pet insurance for eligible employees.
  • Commuter and transit programs for eligible employees.
  • Annual bonus or periodic sales incentive or bonus for eligible employees.
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